Dr. Yan Li, MD - Plano (TX)

Dudley Volcansek I experienced superior customer service. When you are having surgery it is so nice when the staff is attentive and accommodating. Sophia is a receptionist that went out of her way to answer questions and provide help. Connie (a nurse) was attentive to my questions and delivered on our needs. The on-premise cafe is delightful.

Carmen X My son introduced me to this Urgent Care back in January of 2021. I keep on getting my care here because of the excellent staff: Syeda, at the front desk, Hamida, NP, Ayesha, MA. They are fabulous! They are courteous, caring, attentive, supportive and friendly. The physician assistant, Muhammad Arshad Bhalli is an excellent, knowledgeable, and caring professional. One of the most important things when you are ill and you go to visit a doctors office is that they listen to you, they sympathize and empathize, and not feel rushed; and believe me, they listen. At this point, I would not go anywhere else. Thank you to my son Danny for bringing me here when I was ill and thank you Urgent Care of Texas in Plano for your excellent service.

K George Fantastic experience. I had zero issues. The nurses were amazing. Made sure I knew exactly what was going to happen before and after my procedure. I was told I owed zero because my insurance covered everything. I have yet to receive a bill. I will update my review if I happen to receive a bill later on. My only minor and I mean minor complaint if I can even call it a complaint, is that anesthesiologist was a bit direct. Not rude but just uninterested in chit chat. It was also 7 in the morning. Im not exactly people person that early either. haha! Overall very happy and felt taken care of. Thank you again to all the nurses. They are the real super stars.

Mary Hestand Best medical center in North Texas, UT Southwestern has produced 6 Noble Laureates. It’s also home to a bird sanctuary where egrets and anhingas live for 6 months of the year.

Leslie E I was here yesterday. The nurses are so kind and helpful. They really put me at ease with everything going on. Thank you so much! My Doctor went outside and found my fiance to let him know how everything went. Dr. Dao is the best. The lobby is big and clean. There is plenty of room to stay distant from people in these times.

Lori Liane My doctor sent me to the ER @ Texas Presby after blood test results revealed some urgently low levels, and I was so impressed I just had to leave a review to say thank you for the impeccable care I received. I was immediately given a room and minutes later, the doctor arrived and started providing me with detailed information regarding my specific situation/treatment - which involved several infusions requiring two IVs, a process to which I dont react very well. However, not only did they handle my distress with compassion and respect, the amazing nurses kept me talking and distracted while they put two IVs in so efficiently I didnt even realize one was in and barely felt the other at all. As I received my infusions over the next 6 hours, I was checked on regularly, brought warm blankets and anything else they could think of I might need, and it never took my nurse more then a minute or two to be in my room if I needed help with something. Overall, at a time when I wasnt at my best, the Texas Presby emergency room was there to provide me excellent treatment and just an overall outstanding experience - and I cant say thank you enough!

JMC JMC So many entitled patients come here. Do they think the ER or any doctor has the “cure” for everything? No! But they’re health professionals who are doing their jobs. Doing their jobs while annoying and entitled patients barge in demand treatment. Patients like them is what makes it harder for health professionals to stay. You may not like it here, but it doesn’t mean you have to be rude and disrespectful. Put your ego and entitlement aside be thankful we even have ERs available.

Dan Fisher Dr Li has been my doctor for over 25 years. You‘ll never find a more knowledgeable and professional doctor in north Dallas area. I wouldn’t be alive today if it wasn’t for him. His diagnosis is always accurate.

Yriver This is such modern and convenient facility for people to get surgery in the area. Doctors are very good and nurses are nice! People who are working there seem very happy and love the jobs they do. The waiting areas are clean and spacious! Only thing I wish was that the volume of TV could be lower to make it more quiet in waiting lobby.