Denton County Indigent Care - Denton (TX)

Teboni Washington I wish I could say our experience at UBH was positive, but unfortunately, it was anything but. As a parent, I put my trust in this facility to provide proper care for my child, but what happened instead was shocking and deeply disappointing. Despite my clear instructions, my child was given medication I never approved—on top of being overmedicated with a dangerously high dosage. The lack of oversight and disregard for my consent was not only negligent but could have had serious, even life-threatening consequences. What’s worse, when I raised concerns about this, there was little to no follow-up. No real accountability, no genuine effort to make things right—just avoidance and empty reassurances. Head Nuse Angela "Angie " never kept her word and followed up and made a bold statement she would handle the matter like it was her child. Paris Hood never followed up with Rct information or any after care for that matter so many pleasant voices filled with little to know action. Mental health care should be about healing, not harm. No family should have to go through the fear and frustration we experienced here. I can only hope this review encourages other parents to ask tough questions and demand transparency before trusting this facility with their loved ones. Light, Love and Endurance to the parents that are not allowing facilities nor "the system" to fail their child/children

Kenneth I have been coming here since 1998. After a several reputable nurses and staff left a few years back, it went downhill. They used to have very friendly and very knowledgeable staff. I had Dr. Gorman for 22.5 years. I developed a relationship with him to the point he would listen to my advice and let me be a part of my treatment. Every good doctor and PA I have known here are gone. I used to have relationships with almost every nurse and staff on a first name basis. The atmosphere is just not the same!

Erin Gregory Got to my appointment early, and was seen early. Doctor was super cool and the whole physical was super easy. I hate needles and this was one of the easiest blood draws Ive ever had

Delanie Hurst I visited the ER for my 14 yr old dog Sassy, and it ended up being her last day with us. Throughout the whole process, the entire staff were very compassionate and understanding from the front desk to the vets themselves. They treated me and my beloved Sassy with respect and care, even when I was bawling my eyes out and could barely talk. I appreciate everyone at this facility, and will always remember this visit when I had to say goodbye to my best friend. We had her cremated and I just picked up her ashes. It came with a beautiful box and paw print, and it’s perfect. Thank you from the bottom of my heart. ❤️ Delanie and Sassy ❤️

Glory Sanchez They were so wonderful! My labor and delivery were great. Both my nurses were amazing! My baby had jaundice and needed phototherapy. I got to room in with her for as long as she needed the therapy, even after I had been discharged. I would recommend delivering here and if I have another baby, I would want to deliver here again! The celebration meal they bring you after the baby is born is amazing!

Xochitl Rubio My family and I are forever grateful for Dr. Tran and all the nurses who attended my father after his bypass surgery ♥️ thank you to the nurses Unzo Judy, John, Karen, Melissa, Imelda, Valerie, and Codi! I cannot forget our RRT Winter and PT Poonisa ( I may have gotten the spelling wrong, apologies) ! Thank yall so much for nursing my father back to health. This is a wonderful facility with caring and compassionate staff members ♥️♥️♥️

Cirilo Jaimes I had to call the police on myself due to the company i worked at stressed and burnt me out and I was verbally abused and they sided with him. He kept his job and I was let go. Because he’s friends with the regional. The police took me here and they helped me understand I need help. Therapy as well as now I just found out I’m disabled. And have spinal cord injuries.

Stella Roberts I had a great Drs visit today at Woodlands Medical Group. Normally its quite a task to get my blood drawn, but Kat got me on the first try. Everyone was wonderful.

Tena Dale I really loved my experience at HSNT, even though it was my first visit. I wasn’t kept waiting a long period of time before I was seen. I feel like the medical staff wants to help me get back to good health rather than just palliative treatments. I would definitely recommend them in the future.

Deb Lanham I went to Minor Emergency in Denton about 6 months ago while I was visiting family. I had some health complications, and decided to go to Minor Emergency since it is very close to my familys home. I saw a nurse practitioner, (John, I think?), and he listened and was very compassionate and helped me with my health issues. He even called in a prescription, and the pharmacy was right next door. All of that took only about an hour! I would definitely go back to this place. Bonus....cute gift shop in the pharmacy too. I spent some money there!