MAYRA LEONARD I had an outstanding experience during my medical appointment yesterday, and I want to commend the exceptional care and service provided by Dr. Jeffress, Medical Assistant Karla, and Patient Access Representative Brittany. From start to finish, the team made what could have been a routine visit feel seamless and genuinely caring.
Dr. Jeffress is a phenomenal primary care physician who takes the time to listen attentively, explain treatment plans in a way that’s easy to understand, and ensure all concerns are addressed thoughtfully. Her professionalism and compassionate approach made me feel confident and comfortable throughout the visit.Medical Assistant Karla was equally impressive. She was warm and efficient, ensuring every step of the pre-appointment process was handled smoothly, from taking vitals to explaining next steps. Her kindness and attention to detail truly stood out. Patient Access Representative Brittany made check-in effortless. Overall, the teamwork and genuine care demonstrated by Dr. Jeffress, Karla, and Brittany turned a typical appointment into a great experience. I highly recommend this team to anyone seeking attentive and professional medical care.
5 /5
Carla Gay I had a wonderful experience at Memorial Hermann Medical Group in Pearland. Dr.Jeffress is a wonderful, kind, caring doctor. And very patience and professional with her patients. Im very happy to have her as my doctor. Very satisfied when I seen her for the first time.
5 /5