Zales - San Antonio (TX)

Eric Albiar Big Dog Tino has the best prices. Great Customer service.

Tayler Henson Kelli and her dad were absolutely amazing! My fiancé and I both went in— and I honestly wasn’t even sure what I wanted. They pulled out every option imaginable. The variety of loose stones they have is incredible. What really stood out was how personal and honest they were. They said, “Tell us what you want, and we’ll figure out how to build it.” And they did just that—working within our budget and still creating my absolute dream ring. The quality is stunning, and it’s clear they genuinely care. Good, honest people who love what they do. We won’t be going anywhere else for jewelry from now on. Highly recommend!

MoonLight Productions “Roy provided exceptional service with my watch repair—efficient, professional, and completed in under five minutes. I’ll definitely be returning soon to explore his impressive selection of jewelry.”

Phillip Flanders All of my watch straps broke at once, so I stopped by Jared Jewelers just hoping to buy a couple of pins for my old watch. Heather offered to take a look and said she’d see what she could do. Just ten minutes later, she returned with the straps repaired and ready to wear — and she didn’t even charge me. Everyone in the store was friendly, but Heather’s kindness and professionalism truly made my day. Thank you, Heather!

Victor Frontino Excellent service Mark the store manager was very great and knowledgeable actually helped me repair a very treasured piece. Great place would definitely recommend buying or bringing your jewelry here.

Paul Callaway Awesome experience, Gentlemen Moses was able to help us immediately & explained everything in well mannered, Generous way! Would definitely recommend coming here!

Dean Calvo My household had been going to Hi-Tone for all of our jewelry needs for many years. The staff is always very professional, polite and honest. There’s quite a bit of quality custom jewelry on display, and I definitely would recommend them for any repairs as well. We’ve brought quite a few rings and bracelets over the years, and I just dropped off my wife’s emerald bracelet. The quote was very reasonable! Also, a couple of weeks ago I brought in my watch band in for repair. It turned out they were able to fix it with an adjustment right on the spot and didn’t charge me. We definitely trust this company.

Margarett Mitchell Great service. They were able to work with me on price and service. There are some treasures to be had in their estate jewelry case!

Ciara Conway I had such a wonderful experience with a repair at this business. My antique ring looked flawless when finished. They also restrung a unique Native American crafted necklace that belonged to my father. Jason and Nichole are so kind and accommodating. This is a multi-generational family owned jeweler and I’m so happy to have found them. This is the kind of business that makes San Antonio special.

Levi Haiisu I came in to get my great grandmother’s necklace cleaned so my mom could wear it to her wedding. I was AMAZED that Zales does free cleanings even if your piece isn’t from the store. I came in and was immediately greeted and helped at my scheduled appointment time. The process was too easy and makes me want to come here for my future jewelry needs. They even threw in a gift box!!! Wow! Shout out to Ernesto and Joanne for brightening both my necklace and my day! Before and after photos for reference