NYC Health + Hospitals/McKinney
Lori Moorehead My 86 year young mother was admitted to this facility on March 6 and was there about 31/2 weeks. She has CHF and was in the hospital 30 days & had lost body mass. The rehab portion is excellent because they work the patients. Like any heath care facility today, there is a staff shortage problem. If Im visiting my mother and she has to wait 20 + minutes for assistance to use the bathroom, imagine how long she has to wait when Im not there. Mom said sometime an hour. Most of the staff are very nice, but family presence is definitely necessary. Mom had a incident 1st night which I had to address with administration the following day. Needless to say that never happened again. They have really nice activities for the patients. The facility was clean and the rooms are bright. The food was horrible. Really dry hard noodles & veggies & meat. They only get 3 stars because having available staff & decent food are very important tools needed for good rehabilitation. We brought our mom food from home, but everyone is not as lucky...just saying!!





