St. Peters Family Health Center - Albany (NY)

kerra burns I really like my doctor here. That’s why I keep coming back. That said the office needs work. As soon as you walk up to the door there are signs that you need to wear a mask and if you don’t have one they will not provide you one, you have to reschedule. This is such a poor message to send to your patients. I understand that we have to wear a mask. I understand that people should be responsible enough to remember one, but denying someone a medical appointment because they forgot a 10 cent mask is an awful way to care for your patients. How hard is it to put a box of masks out if someone forgets instead of turning them away? I go into the waiting room and an older couple come in and the husband is in a wheelchair and obviously needs assistance. They wouldn’t let his wife stay with him to assist because she didn’t have an appointment. I understand they don’t want extra people in the office, but you really can’t make an exception for this situation? I have no complaints about the medical staff, my care has been good and the doctors are responsive. The front office could use a little more customer care.

Krista Bowens I really have to say that this hospital is very busy and yes the wait for the time is long. But I suffer from a heart issue and I have gone to 3 other hospitals in new york and never had my issue resolved until I went to Saratoga. I may have had long waits but they did ask the testing needed and found the issue and fixed it for me. I am blessed to all be alive today. Yes hospitals are no fun going to or being admitted to but I am happy with the care I received. The nurses I had while I had a short stay were great especially Bobby. Im glad Saratoga took care of me and Im in the road to recovery again. Only reason for 4 stars is yes the wait time but I was understating with the amount of people that needed care and treatment. They sure are busy and do try there hardest.

D Taras The last place I want to be is in an emergency animal hospital . It’s scary when your fur baby requires immediate attention especially on a Sunday morning . However the staff makes you feel welcome & offers the fastest care they can . We were seen within 30 minutes & the veterinary doctor assured us he had a soft tissue injury & didn’t think he needed any X-rays . He prescribed pain medication & instructions for 10 days & could follow up with our own vet if anything came up, I feel they were compassionate , understanding, and took great care of our fur patient. The hospital waiting room is very clean & large with plenty of seats . It even had a coffee bar and vending machine . I highly recommend this animal hospital. This is my girl waiting patiently for her brother .

April B Shannon and her nurse Tymeka are both caring, compassionate, and thorough providers! They treated my 80+yr old grandmother for the last 4yrs and I couldn’t have asked for better care. I highly recommend them both!

Judy Rodgers Dr Flik was recommended to me by my physical therapist. I took him an MRI film from a 3rd world country. He had me do an x-ray and quickly gave me a diagnosis that I recognized as true. This is after 15 months of cortisone shots, PT and other processes that werent helping. I appreciated his knowledge, kindness and willingness to help as quickly as possible.

Sarah Dugger Nothing new i just love albany visits ea time i go there i see something i have never seen before and the people are very nice everywhere i go in Albany.

America Ray Dr. Sandra Horn was the only provider that was phenomenal!! She provided therapy for my post partum stage and after. She has moved on to pursue other goals and she is definitely missed!!!

Chris Lashwa Went to the Emergency Care walk-in after dealing with throat pain to the point of vomiting profusely for the past two days. I thought it was stuck good, but I wasnt sure. The nurses were very friendly and got me set up with a room in a reasonable time. X-rays came back in just over an hour and the doctors gave me medication to help relax my digestive tract in hopes of relieving my throat pain. After just a couple hours, I left feeling much better. To conclude, Im grateful for the care they gave me while I was there.

Girl Garden (GardenGirl65) This was the first appointment with this provider. I accompanied an elderly family member for their appointment. Dr Ted was kind and spoke directly with my family member. He also listened attentively to the details I recounted and then offered follow up input for moving forward. He also retrieved information quickly to help him evaluate the circumstances of the visit. He was clear on a f/u plan, his concerns and when to see him next. Directed us to other providers for f/u. He also discussed delicate information with my family member and was kind but direct re information and provided paper work and guidance. We both liked Dr Ted very much. Very productive appointment.

Kurt Seitz A horrific experience a few months ago. Waited nearly 24 hours to be seen before walking out and driving to Westchester Med, where we were seen right away. At least they had someone check in the waiting room occasionally to see if anyone had passed away while waiting. We will never go back.