Lockport Family Medicine - Lockport (NY)

Jessica DemMc I really like this office. Ashley and Melanie are great, they take their time with you and listen to your concerns. The office is clean and all of the staff are very friendly. The only thing I do not like is their patient portal. Unlike other patient portals, you cannot see much and it constantly logs you out while you’re trying to send a message or navigate the site.

jennifer g Always there, staff really cares, UPDATE 1/11/25- theyre now in the old bank 100 Main street! All NEW everything AND dental clinic opening soon in same building! They take ALL insurances and also do sliding scale, Lockport has needed this! Its right across the street from the bus stop, the high rise and sub delicious

Nicole Heitzenrater We love Lindsey!! She is amazing and has taken such great care of my newborn. She treats your childrens needs as if they were her own. She is kind and listens, we never feel rushed! We have also seen Dr. Beney he is thorough yet patient. I highly recommend this office.

Josie Doxey Great Dr. I would recommend him to EVERYONE

Kiera Vail Dr Sangeeta Gupta is amazing ! i couldn’t ask for a better OB.

Wendy Merkle If I could give 6 stars I would. Dr. Potempa has been my MD for 16 years or so. I am not always a compliant patient. She navigated several health concerns with me and my husband (he is a patient too), in a caring, professional, compassionate way. She has always taken time to ask me if I have questions before I leave. Lori her nurse is a doll and knows that weight has always been my lifetime issue, and for many years she let me get on the scale backwards so I didnt see the number. (It was that or I wasnt coming.) For the record I dont do that anymore. :) Dr. Potempa knew the right amount of tough love I needed. It took me a while to understand she was on my side... I know she will be on yours too.

Cazzie Bradberry Terrible experience. Half of the staff exhibited good bedside manner other half not so much. I followed their instructions to a tee as far as contacting my insurance , providing code and making sure anesthesia was covered, which it was. Upon arrival I was informed that I would be charged, even though my insurance said it was covered, but we could get started. As I was on a table in a gown I was asked to provide a payment method and left in the table while they ran my card and told me it didnt work, they tried again and miraculously it worked this time. I felt like they left me there until they figured that out. During that time I could hear another employee speaking disparagingly about another patient…I actually wanted to get up and leave at this point, if you’d like a knowledgeable staff and to be treated with respect do not go to Great Lakes surgical.