General Surgery, UVM Health Network - Champlain Valley Physicians Hospital - Plattsburgh (NY)

Nichole Gamache Yesterday I had my first appointment with this wonderful establishment. I was checked in by the nicest patient care representative who later brought me to the back to be changed and to the waiting room. The atmosphere was clean and inviting decor. The radiology technician came to get me and asked if I would be ok with a student with her which I agreed. Her name was Tracy A. She explained every movement and all the reasonings which made me feel very confident and comfortable with her and this entire process. She is the model for trainers. I had minimal wait time between every task as well. The student, technician and patient registrars need a big shout out. All my nervousness went out the door with every interaction. Thank you all for making my first appointment educational and easy.

Jacey MindfuLife This doctor is profoundly present, structured, and competent. She had a plan from the start, she answered all questions and was compassionate through the entirety of our first visit, and we left feeling confident and encouraged. We did not feel rushed and the course of treatment was meticulously outlined for us. I cannot say enough good about Dr. GIROUX and the world needs more like her.

Judith Absolutely the worst in service, providing competent care, compassion, empathy!! However, God forbid you owe them $1 for the lack of service you received. SICKENING!!

Michelle Provost I switched to this office a couple years back and every single staff member has treated me with respect and dignity! Carla is hands down amazing, she is so kind I wish I made the switch sooner ! I read some of the reviews on here and I can’t imagine them be anything but lies! Saying they ignore u and don’t get back to you is crazy talk ! If you are a decent person/patient you are fine, the ones that are complaining are the disrespectful ignorant ones demanding and stomping their feet showing no respect and that’s why they get dropped from a medical office!

Marcel Bibeau All Staff are kind patient helpful and understanding.

Joe Congelosi I have the best Doctor Ive ever had, and Ive been around 70+ years. She listens, and asks all the right questions, put her diagnosis into action immediately. She had me walk next store to get X-rays pronto. Always the right prescriptions with 100% success. Shes my doctor forever!