Endocrinology, UVM Health Network - Champlain Valley Physicians Hospital - Plattsburgh (NY)

Kath Richards I couldnt go with my companion and Im his hcp. He had heart stints put in and not one person has called me. Thus place needs more communication.

Nichole Gamache Yesterday I had my first appointment with this wonderful establishment. I was checked in by the nicest patient care representative who later brought me to the back to be changed and to the waiting room. The atmosphere was clean and inviting decor. The radiology technician came to get me and asked if I would be ok with a student with her which I agreed. Her name was Tracy A. She explained every movement and all the reasonings which made me feel very confident and comfortable with her and this entire process. She is the model for trainers. I had minimal wait time between every task as well. The student, technician and patient registrars need a big shout out. All my nervousness went out the door with every interaction. Thank you all for making my first appointment educational and easy.

Patricia Santillo Nice place

Seth Schaefer Very welcoming staff that cares about the patients. I always have a positive experience when I go there

Michelle Provost I switched to this office a couple years back and every single staff member has treated me with respect and dignity! Carla is hands down amazing, she is so kind I wish I made the switch sooner ! I read some of the reviews on here and I can’t imagine them be anything but lies! Saying they ignore u and don’t get back to you is crazy talk ! If you are a decent person/patient you are fine, the ones that are complaining are the disrespectful ignorant ones demanding and stomping their feet showing no respect and that’s why they get dropped from a medical office!

Dot Donahue No major complaints. I noticed the score was a lowly 2.7 and that doesnt seem fair. Ive been going here for about 15 years. If youre lucky enough to get Dr. Cabrera, youre set for life. She covers everything! The place is very clean. The air is pleasant. Staff is nice. MyChart is extremely useful. I can easily request appointments and medication refills, and even email a nurse with any random health question. Test results are available on the site within a few hours! One of the best features is they alert you when an earlier appt opens up, and you can accept it through the portal. It also has tons of your health records accessible, even from 15 years ago! Sure there are some downsides. But those issues would apply to any large doctors office, and they dont deter my 5⭐ rating.