East Hill Medical Center - Auburn (NY)

Victoria Patchen I am very pleased with the care I receive at APC. From the friendly receptionist to the nurse and to Dr. Patel. Ive received excellent, compassionate care from them all. No wait time. So glad I found this office.

N M Patients were lined up around the wall and it was packed in the ER waiting room. However, that had no effect on the excellent care provided by the nursing staff in the ER. Lily is superb at her job. Mo is amazing. The charge nurse too, though I cant remember her name. I expressed my concern about the delay in seeing my loved one, but she gently explained the difference between patients waiting on one side versus those on another. Under such circumstances, a little understanding and thoughtful explanation go a long way. I am amazed at the work these folks have to do, Day In/Day Out. Most amazing is that they do it with a smile, patience, care, and the utmost competence.

wienkoop sandy (Scoop63) She is the best PC Dr Ive had since Ive moved to Port Byron NY. She is very knowledgeable and very throw, she doesnt rush her appointments and I feel well educated about my condition when I leave her office. Iam a very complexed case with many health issues and a heart transplant patient and she is very knowledgeable about my conditions and will go the extra mile of calling my transplant team if needed, she is also incontacted with my kidney Dr and my hemotologist/ oncologist so I feel very comfortable with her recommended treatments and she always includes me in my plan of care. I hope so never decides to leave the practice because shell be a very tough one to replace.

Nicole Tanner Never return calls, even after calling 3x. Faxing paperwork between them and another company is NOT a simple task. Tried to leave a message after not getting called back and was hung up on.

Mary Estes He spent 45 minutes with me explaining my issues with arthritis in my knees. So attentive and down to earth. Highly recommend

Tina B Had an earache and needed to get in for a sick visit. Duckett family medicine got me in on short notice and took great care of me. Highly recommend.

Brandon Nares I couldnt be happier with the care I received here today. I usually hate going to the Dr but todays visit was amazing. I was treated so friendly and I was able to utilize the new lab next door for the first time. The gentleman that drew my blood was a legend. Got it on the first poke and made me feel so comfortable. This place is really stepping up there game lately. Dont be afraid to give them a try!

courtney So Ive been here a few times and every other time I was not treated as well as I was the past 2 days! It all started with the er nurse, melissa. She was completely awesome and never made me feel like a patient and made me feel so comfortable. And then when I went up for my OR prep and had panic attacks, every nurse, I wish i could remember the names of, did such a great job calming me down and making me laugh. Im very pleased with the crew I had taking care of me and if you can figure out who they all were from 9am november 7th to 10:30am November 8th, give them all a prize !

Alan Scharick Cant find a better Dr. Than her she takes her time with you and listens to your problem without being in a hurry to the next patient !!!!!

Malcolm Crane My lung collapsed, and I booked it to the emergency room. I was hesitant because of the 2.1 star review, but they have earned all five stars from me. Nurse Leslie: Explained procedures clearly, ensured my pain was minimal, kept my spirit high, and was polite and kind the whole night. Very funny, very sweet, and most importantly, she was calm when I was nervous. 5 star nurse!! Dr. Page: He was very quick to get me into the emergency room after seeing my x-rays. He was having a very busy night and was still kind and patient with me. I thank him and the big man who was with him for fixing my collapsed lung! Once I got upstairs into the hospital room, nurse Ann was taking care of me. She was also very good at keeping my spirits high and keeping my pain low. I want to thank her as well. Dr. Michael Petrosino was also amazing. He prescribed some medication for me and made sure I felt good enough to leave. Hes a very professional and caring doctor. Thank you. Everyone who helped me at this hospital genuinely cared about me and my issues. Ive never had such amazing care at a hospital ever before in my life. Thank you so much to everyone who helped me!