Auburn Community Hospital: Emergency Room - Auburn (NY)

5 /5 Malcolm Crane: My lung collapsed, and I booked it to the emergency room. I was hesitant because of the 2.1 star review, but they have earned all five stars from me. Nurse Leslie: Explained procedures clearly, ensured my pain was minimal, kept my spirit high, and was polite and kind the whole night. Very funny, very sweet, and most importantly, she was calm when I was nervous. 5 star nurse!! Dr. Page: He was very quick to get me into the emergency room after seeing my x-rays. He was having a very busy night and was still kind and patient with me. I thank him and the big man who was with him for fixing my collapsed lung! Once I got upstairs into the hospital room, nurse Ann was taking care of me. She was also very good at keeping my spirits high and keeping my pain low. I want to thank her as well. Dr. Michael Petrosino was also amazing. He prescribed some medication for me and made sure I felt good enough to leave. Hes a very professional and caring doctor. Thank you. Everyone who helped me at this hospital genuinely cared about me and my issues. Ive never had such amazing care at a hospital ever before in my life. Thank you so much to everyone who helped me!

5 /5 oli bochenek: The staff was SO NICE and I felt very safe here. I had to be seen in the middle of the night for an asthma attack and they got me in right away. They were so so kind and friendly and extremely helpful and attentive.

5 /5 Kaitlin Francher: I had an amazing experience here when I had to be seen for a pregnancy scare. I was able to be seen in 30 minutes, and every single staff member I encountered was kind and encouraging. The ER was even full at the time with patients struggling with COVID. The ER Dr. was able to get me into a OB-GYN the next day as a new patient which was so kind because I hadnt been able to get in anywhere for a month at that time. Ive never had such a pleasant experience in a hospital which is crazy as it was one of the most nerve wracking days of my life. I will always drive here if possible.

1 /5 Kennedy Gillette: If I could rate this hospital 0 starts, I would. After turning my fiancée down at the urgent care, and giving him odd looks for going to the ER that they sent him to, they left my fiancée sitting there for hours without a nurse checking in, even when he pressed his call button. We just moved to the area and haven’t ever experienced such bad service. He was also set with very sick, coughing patients despite having an issue with his eye. With COVID, this is highly unsafe. Definitely don’t recommend for your loved ones.