Coles Collision Center of Ballston Spa - Ballston Spa (NY)

Bill S I was referred here from a friend and have bringing my car here ever since. Ive had a quote from 3 other places about a transmission shudder, was told I needed a rebuild even. Jim was able to use some kind of lube and fixed the problem for a fraction of the price. Was also told I needed a new exhaust manifold that would run over$600. Jim found that it was a rusted connection causing the loudness. My car runs better than when I bought it now! Hes a straight shooter. Garage inst some fancy place and it might take him a little while to get to your car but idc waiting. I just want my car fixed properly so hes the one I go to. Highly recommend

Jennifer Krohn UPDATE: Zack the location manager made it right. I don’t want to remove the initial review but updated the grade. If you value your time this is a terrible place to take your car. Everyone has a bad day but TWICE I have brought this car to an appointment for a job I was told would take a couple of hours that was not completed on the day promised and I wound up having services that I did not even go there for. Today is Mother’s Day. A 9:00am oil change/tire rotation became a partial strut replacement and an oil change that was not partially finished until 4:30pm. The first time I had a appointment for install of tires that turned into a break job and the tires weren’t even there (withheld that truth) and I had to bring it back a second time for that. The cake is that they also upcharge the parts. The struts they just replaced are $250 yet I walked out with my car in worse shape than it was when I arrived with an over $800 bill and they expect me to pay more because they didn’t replace the top of the strut which was why it supposedly is making the noise. It all seems very much like a complete scam that they want to use to bilk me out of more time and money. It wasn’t just me. I saw other people going through some crap but when he told me about the struts and said it would add an hour and a half I tried to postpone the service for another time as I reiterate ITS MOTHERS DAY and all day long they just kept promising it will be a little bit longer. HONESTY would be nice. Being busy is understandable but lying about how long it will take so you can keep me on the hook to extract more cash is an effective way to end our relationship. Fool me once shame on you, fool me twice shame on me.

Mark DB Great pricing, great people to work with! Jeremy is a true professional! I would suggest this shop to anyone looking for any type of repair at a fair competitive price with A+ quality work.

2028Please Fixed a TOTAL hack job done by another local shop regarding my off road lighting- perfectly. Clean, thorough and knowledgeable. All good people in the shop, too. All my custom work will be going their way. A+++++

Carrie Adserias Very accommodating and reasonable pricing. Always a much better experience than just going to a jiffy lube for inspections and oil changes. Ive been impressed with how they can fit in the extra work that my car has required in a quick time frame

Erin Adams I drive an older wrangler, so of course there is always something breaking and Jackson’s keeps taking care of me with exceptional service. The woman at the front desk is so friendly, they are upfront about how long it will be before they can work on my vehicle, and the mechanics are able to diagnose and fix the problem every time. I never feel like they are pushing extra parts on me like the dealership. They will continue to be my go-to shop for as long as my jeep keeps running.

Jeremy Barber They took on a job that other shops refused to do. Great mechanics who run a top notch business. I highly recommend!

Ellen Schultz This is a great car repair company. Very helpful, no hard sells, reasonable prices. Also, ready when you arrive for appointment. Compared to others in the area, this is far better service.

Mitch Cohen We’ve brought both our cars to Mohr’s for their excellent service since we moved here in 2019. The staff are excellent, honest and communicate wonderfully throughout the process. We greatly appreciate everyone at Mohr’s!