Generations Auto Repair - Ballston Spa (NY)

Nathan Patenaude Randy and his team at Cole’s went above and beyond. In December a turkey went through my 2021 ford f150’s windshield. What looked like a windshield and little dents turned into a bigger project than expected but they kept the ball moving. Picked the truck up today and you would never know there was damage. Amazing team and fantastic management. Could not recommend anyone better for repairs. Super pleased

Brittany Macfie Stewart was very nice. I was trying to get parts for my mom and was unsure of what kind of engine she had. He was willing to write down her name and work with her later on!

Jennifer Krohn UPDATE: Zack the location manager made it right. I don’t want to remove the initial review but updated the grade. If you value your time this is a terrible place to take your car. Everyone has a bad day but TWICE I have brought this car to an appointment for a job I was told would take a couple of hours that was not completed on the day promised and I wound up having services that I did not even go there for. Today is Mother’s Day. A 9:00am oil change/tire rotation became a partial strut replacement and an oil change that was not partially finished until 4:30pm. The first time I had a appointment for install of tires that turned into a break job and the tires weren’t even there (withheld that truth) and I had to bring it back a second time for that. The cake is that they also upcharge the parts. The struts they just replaced are $250 yet I walked out with my car in worse shape than it was when I arrived with an over $800 bill and they expect me to pay more because they didn’t replace the top of the strut which was why it supposedly is making the noise. It all seems very much like a complete scam that they want to use to bilk me out of more time and money. It wasn’t just me. I saw other people going through some crap but when he told me about the struts and said it would add an hour and a half I tried to postpone the service for another time as I reiterate ITS MOTHERS DAY and all day long they just kept promising it will be a little bit longer. HONESTY would be nice. Being busy is understandable but lying about how long it will take so you can keep me on the hook to extract more cash is an effective way to end our relationship. Fool me once shame on you, fool me twice shame on me.

Ellen Schultz This is a great car repair company. Very helpful, no hard sells, reasonable prices. Also, ready when you arrive for appointment. Compared to others in the area, this is far better service.

Jeremy Barber They took on a job that other shops refused to do. Great mechanics who run a top notch business. I highly recommend!

2028Please Fixed a TOTAL hack job done by another local shop regarding my off road lighting- perfectly. Clean, thorough and knowledgeable. All good people in the shop, too. All my custom work will be going their way. A+++++

Marc Inger Brandon provided a fantastic experience and did great work! I walked in unannounced and he took the time to review my vehicle on the spot and prepared a quote while I waited. Great first impression! Immediately scheduled an appointment. Brandon kept me informed throughout the process. Thrilled with quality of work...vehicle looks like new! Highly recommend Midnight Oil Speed & Body!

Saratoga Candy Co. This place is top notch. I got a car from Carvana that I had always wanted. It needed a few major things fixed that Carvana paid for but MAN they took their time. Kristen took the time to call them and get the parts and also keep me posted. I have her on speed dial now!! Thank you for everything. I’m using you for all my Mustang needs.

Leon K Andrew you’re the man! All I can say you done an excellent job. Costumer service is to the T. You make me feel comfortable and stressed free. There’s no other shop in the area that will allow you to see the process of the work, I will thank you for that. You make me feel like we know each other’s for year but I was just a first time customer. I thank you very much for a job well done.