Chaula Patel, MD - Bronx (NY)

Justin Lawrence This place is terrible. I was a patient here, and being held in this facility did nothing to help my mental health—in fact, it made things worse. When admitted, they made me sign documents without explaining what I was signing, taking advantage of people who are not in the right state of mind. Earlier this month, I hit an extreme low where I no longer saw the point in life. A friend called EMS, and I was brought here. Upon arrival, they took everything from me—my phone, wallet, and clothes—leaving me with nothing but my underwear. The staff was unhelpful and uncommunicative. The nurses never gave straight answers, constantly lying about when the doctor would see me. They would say "five minutes," but the doctor would either take much longer or never show up at all. The facility itself is isolating—there are no clocks or windows, so you have no sense of time, which only worsens your mental state. At one point, I reached a breaking point, and it took nine security guards to restrain me. One particular guard was especially rude and condescending; she should not be allowed to work with patients. To make matters worse, they don’t allow visitors. If your loved ones try to visit, they will be turned away, cutting you off from any outside support. Do not bring your struggling loved ones here. The staff does not care about the mentally ill, and this facility will only worsen their condition.

Ivan my son was born in this hospital. thanks to all the nurses, midwives, doctors, and staff that made this process as smooth as possible. we spent 5 days in this hospital and every staff member we had was kind, patient, and understanding!

Erica Stanback Tara the lab technician is very sufficient in her work. She interacts with the patients to make them feel safe and comfortable. Shes a peoples person. I always feel comfortable with her drawing my blood.

Katiuska Salcedo Very good service

Vonnesha Ripley Great staffing, always clean, fast service, shuttle bus drops off and picks up. But you have to make sure that your not sitting in a long line of traffic. The 24 bus runs through here as well too.

Jasmin Sanabria Don’t go to this hospital!!! The worst staff and incompetent! Ive had two really bad experiences with this hospital. The first I hurt myself and felt I had a hernia. I was in extreme pain. After the c.t scan they told me there was nothing wrong. The doctor was very arrogant and insisted I was fine and sent me home. I went to Lenex hill hospital and turns out I had two hernias and one was strangulated. I needed immediate surgery. Second more recent experience I went to the emergency room with dangerously high blood pressure for two days after a bad fall 2 weeks prior suffering from a concussion. It was the afternoon. The staff was very rude and slow, they ignored the fact that my pressure was high and showed a lack of experience. They never treated my pressure and only checked it once in the 6 hours I was there. And said it wasn’t high enough at the time they checked to be an emergency even though it was way above the normal rate. And I couldn’t lower it on my own for two days. I told them it was fluctuating between 145/95 to 179/115 throughout the day even going to 205 but was sent home. I had to go to another hospital later that night.

Shantice Whyte Its not often I feel accommodated or understood at a hospital. Because Im there for treatment because of whatever illness. But the STAFF here. The nurses, the nurse assistants, the cafeteria staff, the cleaners, the doctors. They were all working together, hand in hand, communication was great, and organizational and roles were understood and followed and went beyond that.. Im grateful to them, and I love their visitors policy because I really needed my partner and familial support. Only critique is. The space in the ER between beds is ridiculous the staff have nothing to do with that of course but even they cant get to do their jobs properly because of that Ossie and its reaching to a point where its a privacy violation issue.

Isai Otzin Place to live