Tina Y I called to make an appointment this morning and lucky for me they had one available! I was immediately greeted and my jacket was taken to be hung before I got my hair shampooed. My Stylist was Dayra, she was nice and professional. She asked me what I wanted and what my end goal was. I wanted layers and shape without losing length, because I Love my long hair. It was a butterfly cut essentially and came out perfect! I couldn’t be more happy with it! The salon is also clean, nice and bright. The kind of atmosphere that makes you feel pampered. Everyone around there seemed knowledgeable as well.
5 /5
Poly Klou I’ve been going to Riva for years, and it’s hands down the best salon I’ve ever been to! Lauren is an absolute artist when it comes to coloring—she’s attentive, creative, and always gets my color just right. She listens to what I want and delivers flawless results every single time.
Isaac, the owner, is equally amazing. His passion for his craft is evident in the salon’s warm atmosphere and the top-tier service from every member of the team. You can tell he’s built a space where both clients and stylists thrive.
I can’t recommend Riva enough!!!!
5 /5
Alex I got a great haircut here last year (I even left a five-star review), so I decided to return. Unfortunately, this time, my experience was completely different.
I showed the stylist (different from last year) photos of the cut I wanted, but was instead given the most conservative haircut I’ve ever had – maybe quite literally an eighth of an inch. It wasn’t a haircut, so much as it was a dusting. The angles that I asked for and showed in the reference photo were never cut either. When I went home my family even asked me if I had gotten a haircut at all.
After a few days of trying to work up the nerve to call and ask if I could come back to have the haircut that I asked for, I finally made the call. The owner was extremely nice, and told me that I could come in and they would let me get another revision haircut free of charge. It’s not at all easy for me to get to the salon, as I live really far away, so I had to spend the entire day traveling over there to come back for the day that I scheduled. I showed the reference photo again and explained what I wanted, but the revision turned out to be the worst haircut I’ve ever had.
I was left with uneven, choppy cuts that don’t match on either side of my face, whether my hair is parted to the side (as it naturally does) or in the middle. The strange angles make it impossible to style or hide. I trusted the process while she worked on me (even thought from the very first cut it looked like something was wrong), but it didn’t come together, leaving me stuck with something I can’t fix or hide.
I’m still reeling and shocked that I spent so much time going back here to get a revision haircut, only to end up in a place even worse than where I started.
I’ve loved angled haircuts in the past, but this experience has left me scared to ever ask for them again. I’m not picky about haircuts in general, but this one has shaken my confidence. I have been embarrassed to return to my classes, and have canceled my plans for the week while I considering finding another salon, and paying for another haircut, to turn the uneven strands into bangs just to make it manageable—a look I have never wanted on myself, but now feel forced into.
The blowout I recieved was also more of a simple hair drying, with very little -if any- styling, than the blowouts I am used to getting when I go to a salon, too. It was flat and had no life in it.
While the staff was very nice, I feel obligated to share this experience to warn others. For anyone sensitive about their hair, this could be devastating. A haircut should leave you feeling confident, not stuck with a mistake you’ll deal with for months or years. Unfortunately, this has made the start of my year feel like it’s over before it even began.
Pictures included:
front view (hair brushed flat down, no part), front view with middle part, side view of uneven choppy "angles"
1 /5
Christine Khawaja Disappointing experience. Staff were very rude to me and made judgmental comments about my appearance and clothing as I was not wearing makeup or a "flattering" outfit. I got a pretty basic haircut and ended up paying $90 which seemed very expensive to me given how quick and simple the cut was. The prices on the website seemed affordable but it was not. (Also FYI you cant give tips with your credit card payment so bring cash)
The stylist I booked was busy with another client so they gave me the choice to wait or see a different stylist. I opted for another stylist and did not have to wait. The owner was there and he was very personable, welcoming and friendly. I liked my stylist as well, but the other staff, particularly at the sinks made my experience really awful. Aesthetically its a beautiful salon but personally I will not recommend and I will not return.
2 /5
Natalie DePadua Ive gotten highlights here a couple times, as well as color, cuts, and blowouts. Jody and Isaac are artists with color, and Gabby gave me a fabulous curly cut. Everyone has a great attitude and even the design and mood in the salon are beautiful. Riva keeps you slaying!
5 /5