Top Reviews about 16 Nail Salons in Buffalo, NY (Part 2)

Maja M I’ve come to Flowers for a long time, around 7 months. The first time I ever went, I called and tried to make an appointment. Someone answered and said “No, no appointments” and hung up on me. The many times I have went service was slow, however, the nails looked superb! The other day I went to flower’s with a friend and there were only 2 people ahead of us. About 30 minutes later the shop filled up. We sat in the shop for over 2 hours and they took EVERYONE that came in after us! The workers never said a word to us. They never asked who was next or apologized. They were very unprofessional and unorganized. If they cannot keep up with the amount of people they should have a sign in sheet. Moral of the story is we came into the shop at 4:30pm and then called another nail salon that took us right away and reserved two seats for us around 6:45pm. After spending all that time in the shop and leaving without our nails being done with zero apologizes or acknowledgments was the last straw. I will not be going back to Flower’s or recommending them at all. As I said, the nails look fantastic - if you have 8 hours to spend in the nail shop because they don’t care about their customers.

Shelby Kirkman Terrible, terrible, terrible customer service. The nails seem to look good, but if you’re not a ‘favorite’ or friends with the techs, everybody will be seen before they bother to get to you. They play favorites on customers, and it is obvious. I arrived at 5:30 and wasn’t seen at all because by 8:30 and realizing I had wasted an entire night waiting to get my nails done, something that is simple and a 30 minute process; however, being pushed off like I hadn’t been there waiting, I finally decided 3 hours was long enough. I was mad at myself for even staying that long, as that is far too long to wait for a set of nails.

A 716 I booked an appointment through the link 2 months in advanced to make sure i had a secure spot because i had a trip the next day. The day of my appointment i drive 25 minutes away for the store to be closed. I called and texted the owner multiple times and there was no answer. i still haven’t heard anything not even an apology.

Julie Eldridge Jason was so kind and easy to talk to, and gave me the best pedicure of my life. Not your typical “fluff and buff” as he called it that you get from a regular salon lol. I live two hours away but am officially a client for life, even if it’s just once or twice a year.

Iryna Staszkiw Jason worked wonders not only on my toes but my feet too. They havent looked so good in a long time.

Stephanie Mateczun I brought my elderly father in for a senior medical pedicure. He lives in an assisted living facility and never gets his feet taken care of. My dad was embarrassed by his unkept feet but Jason was so kind and even treated the flaky skin on his shins. He also filed down his thick nails on his big toes. What a transformation and my dad was so happy! We will be back in a couple of months for sure!!

Nicole Barker I’ve gone to several nail salons in the Hamburg area and Nail Max is by far the best quality and service! I lead a busy and active lifestyle and am rough on my nails. My dip manicure held up perfectly. No chips or breaks! Salon is clean and welcoming. Highly recommend.

G I have looking for a good reliable nail salon ad was recommended to come here and see either Ken or Mai. Immediately beginning the manicure, I was cut and bled a little due to Ken rushing and simply not paying attention during filing. One of my nails (with the bow) has textured bumps due to fuzz landing on it during the manicure. And one of my finger nails was very sensitive and red and raw after the manicure and now about 1.5 weeks later that same nail has a small infection forming with a yellow bubble. I’m extremely disappointed and NOT satisfied because a mani pedi is an expensive luxury and not only am I dissatisfied with the quality of service, an employee here cut me and made me bleed and now I have an infection.

Kyra Chislom Im conflicted. Everyone was super friendly, great atmosphere, reasonable pricing, everywhere I looked there was great nail art. So thats 5/5. But I also left with 5 split/bloody fingers because the gentleman doing my nails went really hard with the dremel. He saw me flinch the first two times and apologized, but then ignored when my fingers started bleeding. Maybe it was an off day or just the wrong person, but Im not sure that Ill return.

Eva Sutton went here twice the first time the acrylic nails were very thick but they lasted so it was fine. the second time the lady didnt even put on a fake nail and just put acrylic over my real nail and they are very short and uneven. i got a gel pedi and an acrylic set after soaking off my previous set and it cost $145. DO NOT GO HERE, theyre prices are so expensive and the work is not of good quality. i got scammed, you will too.

JANET Fullagar This establishment hands down is thee most professional nail salon I have been to in this area. Their work speaks for itself. Youre greeted and welcomed at the door every time by your name!! That alone is something, and shows Twee & Veto take pride in their business and customers. Im a nurse and hard on my hands. When I started going here, my hands were extremely dry and nails brittle. Twee went above and beyond to give me advice and brought my nails back to health. I frequent the salon every few weeks to keep up with my manicure and pedicures. Its my reward to myself, and I feel amazing every time I leave. The staff beyond the owners are truly friendly and hard working. There is always a beautiful array of colors to choose from with the polish. In regards to the review prior to mine... Its a shame some people are not truthful. Its unrealistic to walk into an establishment and expect a technician to stop in the middle of helping another customer, to service you immediately. There were quite a few technicians working, and all were busy with people that sat there patiently and waited their turn. To leave an untruthful review to hurt someones business and livelihood, is not right. In regards to the construction going on in the plaza...its temporary, and out of the control of the many businesses being affected. The town doing the construction has the zone safely blocked off, and you have to walk along a fence to enter these businesses. It takes an extra 30 steps at most. Its never easy to run a business when construction is going on right out in front of your building, but like things in life... you have to move forward. The fact that the salon is full and people still continue to walk around the construction zone... again speaks for itself!!

Kim Nguyen Went to this salon on a whim before my trip to AZ. They’re super welcoming. I just had to sign in, tell them what I needed, and luckily, David was able to take me right away. The place was very clean and well decorated; everyone there was very friendly, I definitely felt much more welcomed there than at other salons. One down side is they don’t do dip powder, but that’s okay. I didn’t get anything fancy done with designs or anything, so I’m hoping they’ll be able to do that for me, because I’d love to come back.

Shoon Shoon I got my nails done on November 22, and they still looked amazing until January 5! Even I cook daily, the color stayed perfect. My nail tech, Lily, was super sweet and professional. Love this place! Great quality and super affordable!

wendy verrall First time going and this place it is my new spot. I had a pedicure and French tip Gel-X. May suggested the gel-x because it looks more natural and it lasts longer. I can attest that they look more natural and they feel very secure. I highly recommend this place. Everyone was super nice n smiling.

Grace McDowell I’ve been to a lot of nail places but this one hands down is the best. If you’re looking for a perfect acrylic set, Mae and Sophia are your girls. Everyone at the shop is so sweet and personable, it’s clear they always strive for quality. Highly recommended

Liv B Nail Palace has made a permanent customer today. I went in with an inspiration photo for a Disney set. Not only did my nail tech absolutely exceed my expectations but also made them 100% better than I could imagine. The customer service and environment was spot on. It was my nails technicians birthday and he still made me feel like the main priority. I wasn’t nicked once and he consistently kept up pleasant conversation which was most refreshing. From someone who has tried nearly every nail salon within a 40 minute radius highly recommended going here!

Mackenzie Suto Tyler always does a great job! I asked for a valentines set and I loved the way these turned out. They are always helpful and very kind

Molly Kocz I can’t say enough great things about Nail Palace. The staff is incredibly kind, attentive, and truly listens to what you want. They’re always friendly and helpful, making every visit a pleasure. It’s my go-to spot for all nail services, and I highly recommend them!

Elizabeth Cohan Made an appt online the night before and had a wonderful experience in this clean, chill and professional salon. Extremely impressed by her freehand skills and ability to create freehand artwork on my acrylic gel nails! Shaping was also very thorough and we had a fun photo shoot at the end :) Wonderful execution and happy holidays to the Aqua team!!

Shawn White May is so sweet and talented. You wont be disappointed. She does the best nail art. Its clean and peaceful.

Ramneet Toor It was my first time at Aqua Nails and I was a bit nervous but May is so kind and warm-hearted! She was super polite and welcoming! She also took her time to ensure I was happy with my nails (and also shaped my nails perfectly!!!). Thank you so much for the beautiful set, I’ll definitely be coming back

Amanda Ball By far one of the best nail salons in the area! Stephanie takes great pride in her work and pays attention to detail like no other...you feel genuinely at home here, and you know that you will leave with nails that will keep you coming back! I will NEVER go anywhere else after coming here!

sashalp1 Amazing!! New to the area and have had a hard time finding someone to do my nails. Stephanie did them perfect! Happy to say I have found my new “nail girl” super friendly and fun to talk to as well, so happy I found her!

Sam I HIGHLY recommend Stephanie and Splash of Color Nail Salon! The salon is always very clean and colorfully decorated. Stephanie is always extremely inviting and makes you feel comfortable. She is a fantastic person and amazing at what she does. Stephanie turns design ideas into works of art! I leave every appointment loving my nails and so excited for my next visit. Ill definitely continue being a repeat customer as long as I am able to!

Shani Anderson Love my nails every time I go!! I exclusively go to the head technician Christian and Im never disappointed!! She specializes in color (glow in the dark) acrylic, and unique designs! If youre in the Buffalo NY area this is the nail salon to go to for trendy nails!

Danielle Campbell Really enjoyed my experience here. The atmosphere was friendly, my nail tech did an amazing job on this manicure. This was my first time coming here and it will not be the last. Give this place a try!

L Wilson I went for a pedicure....needless to say I had to get another 2 days after to fix theirs. My feet was rougher than they were before I went there. Not to mention there was a client before me that got a pedicure also, and the nail lady thought she could just rinse the bowl out instead of fully cleaning it between clients!!!! Never going again!!! And all of my hair clients have stopped going as well when they seen my pedicure.

Nicola I had an amazing experience with Bo. From the moment I walked into this salon, I felt welcomed and relaxed. Bo was incredibly professional and listened carefully to what I wanted. The attention to detail was impressive, and she made sure every step of the process was perfect—from shaping my nails to applying the gel extensions flawlessly. Not only Bo was she meticulous, but also friendly, making the entire experience enjoyable. My nails look fantastic, and I’ve gotten so many compliments on them. I will definitely be coming back and highly recommend Bo to anyone looking for high-quality nail care!

Jessica Ratigan First time at Star Nails and Spa and I have nothing but great things to say! Bo did such an amazing job. I went in not knowing what color/design(if any) and I ended up letting her decide and I am so happy with how they turned out! I have been struggling to find a nail salon that is reasonably priced, friendly staff, and quality service and Star Nails is everything and more! If you’re in need of a new go to nail salon, look no further!!

bianca rodriguez Charlotte is amazing!!!!! Absolutely amazing. She gave me a Relaxing, pedicure experience she got my ingrown toenails out she checked in on me to make sure I wasn’t in pain. Great leg massage and she timed it so I didn’t lose any time. I got acrylics with design by her as well. She pays attention to detail, very clean and sanitary. I couldn’t be more impressed and I will return every 2-3 weeks.

Luna A First timer at this nail salon. Prices are affordable and Tony did a great job. I showed him what I wanted and he did not disappoint. Will be going to them from now on. Also, be sure to CALL and BOOK an appointment because of COVID. No walkins atm.

Katrina Bryant Been going to Tony for 10 years + and he always does a grata job with my nails. They short and neat as if they was my real nails!!! ☺️ One satisfied customer

Charlotte White I have been getting my nails done with this lovely couple for the past 10 years. I tried others but they cant be beat as far as Im concerned. I only wish they didnt discontinue their pedicure services.

Jillian M I had a disappointing experience at this nail salon. I visited two days before my wedding, and unfortunately, it didnt meet my expectations. The nail techs didnt give me the shape I requested, and I ended up bleeding on almost every finger during the process. The polish application was sloppy, leaving behind bubbles. On top of that, the staffs rudeness didnt make the visit any better. I considered asking for a refund, but the damage to my nails two days before my wedding was irreversible. I will not be returning and will be telling anyone and everyone I know to avoid this place if they care about their hands.

Susan Tooke I went 3 weeks ago for a pedicure and acrylic nail set. They are still going strong with no lifting or falling off which is huge to me. They were so kind and understanding while I was there, shape was great. Called ahead and got us in same day

Amanda Jenkins Fantastic as always. No matter who I gets they always do a great job. I had Tony today we tried out the new Chrome nail polish for the first time its pretty cool! Depending on which way I turn my hands or which lights it goes into depends on the color of the shows. They always do a fantastic job with my real nails!

Serena Frank i love coming julie she is the best she does a perfect job on my nails like always she is my go to❤️

Brianna Grobelny I called ahead and asked if they would be able to take me. I got there a couple minutes late but I called so they knew what was going on. Julie was ready to go! Julie was so friendly, polite, and professional! She engaged me in conversation and listened. The aura of the business was so calming. I needed a me day to pick myself up and out of the blues and Julie provided just that! I got acrylic nails with gel polish ( 5 fingers had free hand designs) and I also got my eyebrows done. Julie Le did a phenomenal job on both. My eyebrows are kind of awkward so I usually end up with a slight difference between the two. However, Julie got them perfect!! I needed a lift me up and I left more uplifted than I was even hoping for!! I am definitely returning here!! Next on my list is a pedicure!! I would highly recommend this business and Julie!!!

BA Hall My very good gf treated me to a mani-pedi & facial waxing for my birthday. Julie, the owner, met us at the door with birthday wishes. Throughout the visit Julie was professional, attentive & extremely thorough. She is very time efficient but never made me feel rushed. Julie constantly checked on customer satisfaction at every stage of each procedure and was responsive to feedback given to her. The selection of available nail colors is impressive and massage chairs were available for customers during the pedicure. Julie stressed the value of maintaining proper foot care. Frankly she was much more thorough in her examination & treatment of my feet & toes than any podiatrist I have ever been to. My hands, feet and face felt refreshed and looked beautiful at the end of my time with her. My nails & feet still look good 8 days later and I do believe they will remain that way for 3 weeks, as promised. I am very pleased with the quality of services I received & highly recommend Julie. She’s available by appointment only.

Katie Z After some not so great experiences at other nail spots around town I’m so glad to have come across Nadine in the Buffalo Beauty Lounge. She is very experienced and did a great job on this Christmas set. Her salon is cozy and private, a nice and relaxing setting compared to big salons with multiple clients getting services at the same time. Appointments are easy to book online. Highly recommend!

babette strassburg Nadine’s pedicures are amazing! She is meticulous, cares about client comfort, and provides excellent service. Highly recommend!

Lindsay Gorman Nadine has been doing my nails for five years. She is kind patient and always knows what will look perfect on me. I trust her and highly recommend her.

Jessica Vaccaro I made an appointment for the first time today. I was a solid 30 minutes early (snow-didn’t want to be late) and they took me immediately. Everyone was super nice. Alex did my nails, and they really are perfection! I came in with a photo and they are identical to what I asked for. He not only took his time, but the attention to detail he has is amazing. Will definitely be coming back!

Miranda Turnbull Absolutely love this place for my nails/pedicures. I see Anna for my acrylic nails and she always does a phenomenal job. These are 2 different colors she has done for me. All I ever have to do is show her a picture of what I want and she gets it right every time. Highly recommend this spot but Anna specifically for your nails!!

Alex Janish Absolutely the best nails in Buffalo! I’ve gone to several other salons and they are by far the best. Extremely meticulous and detailed when shaping my acrylics and super clean and pretty inside. Also love that you can book your appointment online. Highly recommend!

Felicia Jones If I could leave a 0 star review trust and believe I would. Price gauging is real !! I used to pay 25/30 for my nails . Not only was my nails 60( 50 plus 20 % for gratuity) ALL MY NAILS ARE BREAKING OFF. I literally just had them done 06/22/2023 these pictures are taken a week apart on the date of 06/29/2023. Please don’t waste your money here. And I would like to mention all of the nails broke exactly at the part you glue the nail tip on. I don’t do any extensive work AT ALL. Majority broke completing simple task like opening the door, showering and washing dishes.

Leah Rene I’ve been there quite a few times before, and it was always satisfactory. However, this last time it was low on the quality scale. I asked for coffin shaped nails, and what I got instead looked like crooked, misshapen haphazardly cut tombstones. I mentioned the obviously crooked acrylic nail on my pointer finger, and I was told that it was “supposed to look like that until after it was filed” … I fixed them myself a couple days later

Oda Mae They’re putting expiration dates on gift cards. Dont left this place fool you in NYS gift certificates are good for nine years. Report them if they don’t honor it. KEEP YOUR RECEIPTS!