Chelsea Parker Yesterday I got a $50 gel manicure here and had a very disappointing experience, which this was also my first time getting my nails done ever. If you look it up, gel manicures are only supposed to take 1-1.5 hours, but mine took 2.5. My friend had a nice lady who only took half the time of which my nails took. However, the man who did my nails clearly did not care or know what he was doing. He nicked me and I bled 4 separate times, 2 of which he did not apologize for, and 1 of which he did not disinfect. He was rude, he hardly said anything to me, and scoffed at me and my friend more times than I can count. Obviously I cannot read his mind, so whenever I didn’t immediately put my hands in the position he wanted them to be in, he would scoff and roll his eyes in frustration then yank them. Like I was the one wasting HIS time? When one of the wounds he gave me bled and the blood spread down my nail which got in his way, he again scoffed and rolled his eyes out of frustration because he needed to take a second to sit back and clean it with a paper towel. Also, he used one of the nail clippers on the table to lodge and clean out under one of his own nails, which was gross, but you want to know what’s even grosser? He then used the same clippers on my nails without cleaning them. In fact, I’m not sure that they cleaned any of the supplies. The nails are a bit smaller than my own. And here’s the best part, 5 hours later one of the nails clear coat layers started peeling! Needles to say my friend and I will not be coming back to this establishment. Yeah they’re cute, but not worth the $50.
1 /5
ken parker Was going there about 2 or 3 years but wont go after my experience today. Water was much too hot and burnt my toes.
I can understand that miscalculations can happen My pedicure was rushed through. When the lady asked me how it went I politely said "fine". She then said "you are lying". What a great way to treat a customer, She should be reprimanded, Bye Bye!
In response to your response the pedicure was rushed. I was in and out in 10 minutes. Usually a half hour so steps were either rushed or skipped. As for confusion issues due to language difficulties ,that is NO excuse. If you run a business employees should be fit to communicate. Employee clearly said "I lied" about how I felt about the pedicure. Not sure how that can be interpreted any other way. Bye Bye!
1 /5
Justine Lombardo You GOTTA see Tony. Ive been searching high and low since my last guy Jack (from Pink Lady as well) moved far away. Ive tried every place around here, multiple nail techs. I have a complaint EVERY. SINGLE. TIME. I saw Tony, and while he took a while to get around to me the first time, he did an absolutely flawless job. I had not a single complaint. Which is, as previously stated, RARE. Im so happy and grateful to have him. I hope he never leaves. But that seems to be the pattern so who knows?
5 /5