UHA Medical Center - Panama City (FL)

Jamie Depends on who your doctors nurse is whether this is a great place or not. I used to have it at 5 stars.

Jessica G Where do I even start…. Took my 1 year old in, no wait time. Was immediately brought back then IGNORED there after. (And the bed was disgusting, photos attached) After unnecessary covid/flu test, they wanted a urine test, okay. They handed me cup, A CUP? You expected a 1 year old to pee in a cup??? I brought up this concern and was told by the provider “Well we can do a catheter if you want but I would suggest you leave and check with pediatrician tommorow”…wow. So we decided to leave. 45 minutes later, waiting for discharge papers, a nurse brought a perfect toilet device but was way too late. An additional 20 minutes later, I went to the nurses station to ask about discharge papers and they were laughing and talking it up, even looked at me and completely ignored me. So I rudely yelled “don’t mind me, keep on talking!!” And we left without signing discharge papers. We spent over 4 hours there, very disappointing.

Amelia Deen You are always greeted with a genuine smile and are in a friendly atmosphere. I had carpal tunnel release on both of my wrists...FANTASTIC! Minimal discomfort overall and easy! Dr. Islam and Lauren are awesome! The entire staff and processes are super efficient and each step is well-explained. You feel very comfortable and valued as a patient. They are respectful of your time, extremely responsive and very easy to communicate with. 10 STARS ALL THE WAY!!! Any surgeries I may need in te future, I will definitely look to Dr. Islam first! Thank you!

Roseanna Grimsley We have been seeing doctors Derek and Jessica for a few years and they are just absolutely wonderful. I cannot say enough great things about them. So thankful we found them after trying a few other pediatricians in town. The nurses here are kind, patient, and gentle with my kids every time. I know my children are in good hands and are receiving top notch care at every visit. The office uses an app (Healow) which makes communication and scheduling appointments a breeze, be sure to ask about it at your next visit if you are not a fan of the call-center.

Karen Robertson We had to have my Mom (90 years old) taken by ambulance due to a serious stroke. The ER staff took good care of her and us, providing as much information as they could as soon as they could. Once they were able to get her in the ICU, that staff took over and also took excellent care of all of us. We especially appreciated the communication provided by the lead Dr. in the ICU. (Im sorry I dont remember her name.) Once it became clear that my Mom would never be able to walk, eat or swallow on her own again, we asked her if she wanted to go to Hospice. (She had always made it clear that she would not want to live a life with so many limitations.) When she said yes thats what she wanted, the ICU night nurse (DJ), immediately contacted the lead doctor and they made arrangements to put her on "comfort care" until Hospice was available. During the 30? minute wait for medication change orders, we were able to tell our mother how very much we loved her and she was able to communicate the same to us. The staff was so respectful of her choice and our support of her choice. They made a very hard time as easy as possible and we are grateful for their care! My mom was able to pass comfortably in her sleep the next day. Again, the staff allowed us time to grieve in the room with her and even brought a bereavement cart with tea, coffee and cookies.

Matt Marshall My wife and I love Mrs. Serian more than the heart can explain. She not only heals our bodies, but, she lifts our spirits every time we see her. I pray for her daily...because I know even though she deals with her own pain, she continues to heal people because she truly CARES. I truly wish there were more people like her in this world. Love you Kristine!!!

Greta Lanier I had to have my blood drawn and I hate it with a passion. It is always a painful and stressful experience. However, the lab at PanCare was actually a soothing and pleasant experience. Sam, who drew my blood was so kind and comforting. I hardly felt a thing and it was over before I knew it. Sam was also the person who checked in all the patients and she did it all with a smile and made it seem effortless. She deserves a huge raise! Thank you!

Denny Campbell Rachael Arnett is the Nurse Practitioner and is very very good. She is very thorough and develops excellent treatment plans. Donna is the receptionist and also excellent at keeping all the scheduling and paperwork straight and we never have an issue. They have moved to a brand new office on Back Beach Road (Highway 98). My wife and I have been using them for years and will continue to do so.

Jeff Hollis Dr Ramos is a fantastic doctor. I have been a patient for four years. He is understanding and easy to talk to. He listens well and answers all questions in an easily understandable way. He certainly does a through exam and goes over everything in detail. I would certainly recommend him to anyone.

Bonita Loman Dr Christopher Johnson is the best! I’m having surgery and he explains everything, not like most doctors these days. While was having test for my surgery, my husband had emergency at Bay MC, and his surgeon was none other then Dr Christopher Johnson. We are lucky to have a surgeon like him! I’d recommend him to anyone having surgery. What ever you do , don’t have surgery at Gulf Coast, that’s the worst hospital around.