Lake City VA Medical Center - Lake City (FL)

5 /5 Amanda McMahel: I wish this was my local VA. I had to drive an hour to this location due to the extent of my suffering but it was worth it for the care I received. The staff is exceptional. Friendly and welcoming. They listened to me and did their best to make me feel better. Hope they know how much I appreciate them. 10/10, A++, Love u guys.

1 /5 Corruption Bad Cops and Government Workers: My recent visit to this VA location was nothing short of disappointing. This facility exemplifies the substandard care that too many veterans encounter. From the moment I walked in, it was clear that the quality of service here falls well below acceptable standards. One of the most glaring issues was the facilitys cleanliness. The environment had a distinctly unkempt appearance, which only added to the overall sense of neglect. When it comes to healthcare, especially for veterans, a clean and well-maintained environment is not just a luxury—its a necessity. Equally troubling was the conduct of the staff. Their demeanor was far from professional, and their communication seemed lacking in both respect and competence. It felt as though the staff were unprepared and unqualified, which is concerning when youre seeking care. Perhaps the most troubling aspect was the issue of policy falsification. It was apparent that there were discrepancies between what was promised and what was delivered. This kind of misrepresentation can lead to a severe loss of trust, especially for those who rely on VA services for their well-being. Overall, this location stands as a stark example of why veterans should be wary of relying on VA care if other options are available. The combination of poor facility conditions, unprofessional staff, and questionable policy adherence makes this VA a place to avoid if possible. I hope that improvements are made soon, but until then, veterans should be cautious and seek alternative care options if they can.

2 /5 Jeff C: Not so good. Dr. TAQI was arrogant and untrustworthy. The phlebots in the lab were rude and disrespectful. The building wasnt that clean. Do not trust TAQI and dont get your labs done here. Im not coming back here again.

5 /5 Donna Switzer: I had to rush my brother to the emergency room on Labor Day. I thought his levels were off, but in fact, he was in diabetic ketosis. We did not know to look for this. From the very beginning of our visit my brother was treated with such respect and dignity I was in awe. They treated me with such kindness and compassion as well. I have been to quite a few hospitals with my brother outside of the VA system and he has never been treated this great. I wish I could remember all the people connected with his care but I am just horrible with names. He was taken from the ER to MICU and both departments are truly amazing. The nurses are teaching me how they are caring for him. No matter my questions they answer them with great details. The Doctors who have been assigned to him have even called me to update me on his care and condition. I almost took him SGMC in Valdosta that day and to be honest I am truly thankful I took him to Lake City VA. I cannot say enough about every person there who has cared for him. I will always take him there in future events if possible. For the first time in atleast 20 years I did not have to worry about his care. I was able to be home and keep my mind on my day to day activities in between visits with him. My brother even feels very cared for and has not complained once about his level of care. Thank you all for being such astounding amazing human beings and providing such wonderful care for my brother!

5 /5 Mike Miles: Lake City VA Medical Center stands out in the VA system. Formerly lived in NE OH and had to deal with the Cleveland System. It was very hard to get things done. Im being treated for bladder cancer and this bunch of people in Lake City are great. Been treated very well, people are pleasant and very helpful. Have not had any issues getting things done with appointments. Short wait times for radiology and other specialties. Dr. Leach, my Urologist has jumped into a mess with my treatment after having emergency treatment in Valdosta at SGMC. My nurse, Miss Liz is super helpful and very caring. Just cant say enough good about my experience.