DoctorsRc Medical Centers - Naples (FL)

Becky Palmer Although my primary doctor has changed a few times , I’ve been w/ this same medical group for a very long time. The staff that I have dealt w/ all these years continues to LISTEN w/ compassion, provides excellent referrals when needed. And I receive timely responses when I ask a question through the patient portal. Even though they moved their offices further away from my home, I did not hesitate to stay w/ this group.

Bart I was admitted through the ER and I dont even have the words to express just how impressed I was with the staff here. They were clearly well trained and knowledgeable. They were efficient, yet thorough. The triage team was amazing. They anticipated each others moves and they were able to get me taken care of quickly. Every test has been explained before it was performed. The hospitalist and specialists worked together and were in close contact. They were able to provide my meds (which is a surprise since its a specialty medication and quite expensive). I was expecting to share a room with an elderly combative patient, but I didnt. I was given a single room and it was like a suite in a hotel. I was just blown away. I have a medical background and I catch mistakes, but the performance here has been second to none. The food isnt that great, but its edible and I e had worse. Any time I needed anything nurses and techs were right on it. They gave me clear instructions for using everything in the room (TV, phone, call button). They gave me an abundance of pillows and blankets. I have really been through the ringer the last couple days. I got to experience my second LP. I didnt even feel it. Not at all. Im not even sore from it. Ive been in many different healthcare settings and this is by far one of the top hospitals Ive been to. My nurses have helped keep my spirits up. Its really a pleasant experience for unpleasant times. If I ever have to get admitted to a hospital again, this will be my first choice. Id also like to say Ive seen this place at its worse during COVID. Its been a completely different experience. When I was first here I walked out after waiting 19 hours with no food stuck in a chair in the hallway. Its really great to see that things have slowed down a bit for them. Im going to tell my friends to come here. Theyve earned my trust and thats a hard thing to do, I dont generally trust doctors or hospitals because of my background and what I witness at places. People make mistakes, ppl fall through the cracks. Im really happy I made the decision to choose Gulf Coast. Theyve made a difficult time a lot easier to handle. You dont get that often.

Steve Hamro III When I first moved to Naples over a decade ago I would visit this clinic when I had any health issues. Over the years Dr. Medina has probably been one of the most competent and nicest doctors I have used. I am sorry some reviews are upset with parking, insurance issues, waiting, other staff, etc but as far as the physician goes, I dont think it gets much better than Dr. Medina.

Shelly Rogers Took my daughter to Dr. Ullah, she and her staff were amazing! I got in quick, she was thorough, and both were super helpful and nice! I will definitely be coming back to get my eyes checked by them!

Charnelle Ruiz Love the team at the Vava Clinic! From the office to the clinical staff, they are kind and easy to work with. Dr.Lisa Shapiro is engaged, knowledgeable, and down to earth. Secretly, I don’t want to share how much we love Dr.Shapiro and her team for fear that she will be difficult to make appointments with.

Ben I’m volunteering at NCH Naples Downtown Emergency Room for the past 4 months, every week. I have a high level of expectations near perfection. I can state that the emergency department is well managed. The place is very clean and out of germ. The department is well staffed, well organized and well managed. The main fact is that they have a very large inbound volume of patients The nurses are exceptional, juggling between emergencies after emergencies, heart attacks, car accidents, motorcycle crashes, strokes, accidents and more. Remember this is the main emergency room in Naples for extreme cases. Usually, the frustration is coming from patients with smaller emergencies, due to the need to take care of patient with extreme emergencies. Something patients are not aware too, is that a blood test or a CT scan or another test can take 1H or more to get results. Hence the impression of waiting for nothing and the frustration, again due to the volume. The doctors are the best and coming from the entire hospital. Compared to other emergency facilities, you have a specialist available at anytime for all cases. I’m glad I’m able to help and support this amazing team of experts and professionals. I’m really proud of it. There is no different treatment between any patient. It’s not first come first serve, but biggest emergency is first serve; and served with perfection and attention. Thank you to all the NCH staff and for the amazing patients, for having patience.

Deborah Ramos My husband is under the care of Dr Ralph Rodriguez and we are so thankful for his care, professionalism and high standard of care. His office staff is also highly professional in handling calls, questions and expediting what is needed. In my opinion, this doctor and his office staff should train the local medical offices around here.

Linda Rini Aside from having the best Dr in the world, Dr Biggs. The team @Physicians North is top notch as well. From the receptionist to the nurses and therapists, they went out of their way to make us comfortable and put us at ease with the home instructions. Cant say enough good things!

Bonnie Rushing I have only seen Dr Dounchis. He is very good. My issue is with the staff. It is virtually impossible to get any response to a call for help. I recently needed help (really needed it) for an injury for which I saw Dounchis just before he left for holiday. The doctor taking his call did not return my call, Dounchis’ nurse did not return call, staff did not return my call. I left message for all three, with no help forthcoming. I had to go to Millenium walk-in clinic to be seen. The surgeons may be good, but if a patient cannot get the office to call when he/she has genuine issue, it does not do the patient much good.