Gulf Coast Medical Center - Panama City (FL)

Tom Britton Today 3/10/25. Was an amazing day for me. I had oral surgery that has been many years in the making after this experience I truly believe these people were put in front of me by God himself. The entire staff is made up of a group that is second to none. Very professional, very compassionate and a pleasure to be in their hands. I had 9 teeth left in my mouth that were affecting my health and needed to be removed. Needless to say I raised 3 children and their dental needs were much more important than mine so when I had problems I would just go get and extraction and get back to work. Well the kids are all grown now and Im finally able to make the journey to a better smile. So to make a long story short, Dr Claussen and his staff are the best Ive ever encountered and Ive been thru the ringer with this never being able to get the job done unfortunately. Im writing this post surgery. After the novacaine has worn off and the anesthesia Im completely coherent. I have no swelling, no pain and i feel better than I have in years! Thank you Dr.Claussen! To me, you and your staff are truly a gift from God. ❤️

Heather Jeter Today was my first visit. I had came in yesterday hoping to be a walk-in however I came during their lunch break. The lady at the desk was very kind and set me up with an appointment for today, because I had to go back to work. When I came in for my appointment today, I had a very short wait, the staff was very friendly and so was Carlos Fernandez. Everyone was kind and respectful and I felt I was taken very good care of. My primary provider has recently passed away and so I was looking for a new doctor. I have switched to Pronto Care and I am looking forward to a good experience based off of how well everything went today. As a side note, the lobby is absolutely beautiful and has such wonderful woodwork in it and was all decorated for Christmas. The office is very clean and the staff was super friendly. I really felt like the staff was very caring.

daritey alicia (ali) The doctors the nurse and the surgeons of phenomenal and I do greatly appreciate my housekeeper Miss Brenda on the 4th floor she didnt excellent job and if I asked her about something she also gave me the information it as well we obtained to housekeeping details. Thank you housekeeping for keeping my room sanitized during my stay. Thank you to my nurses for helping me to feel comfortable and allow me to make sure that I can do what I need to once I get home. Thank you to my surgeon for taking up on me as often as you did and to make sure that I was going to be good to go once I got home. I know I work here I have seen some amazing team work. As long as the team work is happening it will always be a smooth shift. Thank yaw so much..miss yaw

Evgeniya Perry Dr Tran is very professional and knowledgeable. My tonsillectomy went without complications and with very easy recovery.

Savannah Gibson Dr. Caspary has been great and very caring. Ive had trouble with my ears for YEARS with no real help. He identified the problem right away and we are now working towards surgery. Thank goodness! He is very nice and helpful! Thank you Dr. Caspary!

Cheyanne Kauffman Was a great visit. Got my father in law rite in. The nurses were very professional and sweet. And his dr was so great. Very friendly made us feel welcome n very comfortable. And did everything to get to the bottom of my dads problem, then called the next day to set up his appointment with his surgeon.

Brenda I just spent 6 weeks in the hospital and rehab. When I came home I needed many things. Including home health. It seemed like I waa calling the office daily. Even though I had not yet been seen for a follow-up, they made sure every order I told them I needed was seen to quickly. I was never spoke to rudely, or even annoyingly. I am so impressed with the entire staff. Thank you for seeing to my needs so quickly. Also, my home health nurse said she was very impressed at how quickly they signed the order.

Jenny Martinez “I highly recommend Dr. Shaaban and his office. The staff is always kind, professional, and efficient. The office itself is clean and well-maintained, creating a comfortable environment for patients. One of the biggest conveniences is the ability to get lab work and other tests done on-site the same day, saving both time and effort. Dr. Shaaban is an excellent listener who takes the time to understand my concerns and works with me to find the most cost-effective, overall best treatment plan for my health. Additionally, the office’s software makes accessing my records incredibly easy, which is a huge plus. Overall, I appreciate the high level of care and convenience this practice provides.”

Amelia Deen You are always greeted with a genuine smile and are in a friendly atmosphere. I had carpal tunnel release on both of my wrists...FANTASTIC! Minimal discomfort overall and easy! Dr. Islam and Lauren are awesome! The entire staff and processes are super efficient and each step is well-explained. You feel very comfortable and valued as a patient. They are respectful of your time, extremely responsive and very easy to communicate with. 10 STARS ALL THE WAY!!! Any surgeries I may need in te future, I will definitely look to Dr. Islam first! Thank you!