Best 13 MD and Hospital near Jacksonville, FL (Part 4)

Lorena This hospital lacks of good medical staff plain simple. If you are not white you will not be treated with dignity or any respect at all. I am from out of state and unfortunately have been anemic all my life. I wasn’t feeling well and I went into the emergency department for a blood transfusion and medication refill @ 11 am. The waiting room was pretty empty and they told me I had to wait for a room to be available. When I went in I was put in the hallway where I waited for about two hours before the doctor came to talk to me. I had came in with my kids and they didn’t let me bring them in with me. More people kept coming in and where place in rooms while I was kept waiting behind. My hemoglobin was below 5 and I needed that blood ASAP. The nurses kept lying to my face about not being able to help me get my kids to the hallway where I was, my kids were so worried and so was I. I was about to walk out when they finally decided to put me in a room. The main nurse decided to bring in a student as well and didn’t even bother to ask if I was ok with it. Then a guy came in the room started typing things in and didn’t even introduce himself or nothing while the student nurse tried to put my shirt up and the room door was open too. I had to say something at that time. The RN nurse then said that he was a doctor. No manners from him. I had the worst experience of my life! I know hospitals are not supposed to be a fun place but I strongly believe that if anyone decides to go into the medical field is because they care about helping people feel better and have compassion for others as well as respect and ethics, sympathy and honesty this hospital lacks of everything above and more. I ended up leaving this place @ 7pm feeling worse than when I came in. This hospital is full of Racist, unprofessional, unethical, rude medical staff and that’s a shame. This hospital doesn’t care about anyone that is not white! Shame on them!

Debi Hudgel Brought our elderly mother in for being dizzy and not feeling well to emergency. Spent 8 hours waiting on tests to get done. She was offered nothing to eat or drink. No IV half the time her vitals were not hooked up. She had an open wound that the doctor took the bandages off to look at it. Never told the nurse to rewrap it. It was still bleeding. 2 hours later we finally got someone to wrap it. That nurse was amazing. No communication what so ever. Sat for at least hour each time with no one coming in. Rude person at the nurses station. This emergency is horrible. I will never come back. Did I mention one of the male nurses was in the hall making fun of another patient. If you value your time and your health. I recommend anywhere but here.

Chris Szczepanski This is by far the most pitiful hospital I have ever stepped foot in!! There is absolutely no sense of urgency nor knowledge with the staff, it is virtually impossible to reach the person you are looking for. Do not waste your time playing phone tag with these people. I highly recommend anyone who needs the proper professional care to look elsewhere. This hospital is lucky a 1 star is the minimum you can leave for a review.

James Millaway Perspective is reality. 2-5 stars depending on where you stand… I’m a 4.4. I love the medical service I receive OCONUS. I was OCONUS for 28 years and then retired. Culture SHOCK. Returning to the States was a shock. I tried civilian medical and on base. TRICARE has changed or is not the same as OCONUS. JAX NAVHOSP is doing pretty good for the bureaucracy that is Humana. Dislikes: I have NEVER seen my PCM. I see interns that cannot prescribe medications or referrals. They make a list of issues and present them to an Attending Doctor. I assume the attending gets overwhelmed and the data gets lost. Also, the Pharmacy is… I’ve seen better. I haven’t had a bad experience yet but an elderly man next to me was waiting for 4 hours. As technology progresses, the medical system is leaving the Vietnam veterans behind. He was going to the counter and they were verbally kicking him in the “jimmy” because he was clueless. I could even help because he didn’t understand the system. Someone should have called his doctor or gently walked him to his PCM… damn. I should have done this. Today’s military is unsat uniforms and walking over trash without the integrity to pick it up. Integrity & empathy Will fix this place. Likes: They don’t do needles stuff. When I had a civilian PCM they did so much needles junk just to overcharge TRICARE. I would really like to see my assigned PCM one day. I am on month 2 of referrals and I have received 1 of 3. Remember. Perspective; I’ve been OCONUS Active and they step up.

Natasha I just LOVE it here! Jennifer Scott is ABSOLUTELY AMAZING! The staff has always been super friendly and I even got my children transferred here and now my husband. Seeing Jennifer just makes my day and she is always sweet and positive! I came feeling like death around the corner (a bit dramatic lol) and left with hope and life. Thank you so much!

saimayukii lol I don’t ever leave reviews so it’s not gonna be professional, I recommend not coming here and go to another office, because why did they reschedule my blood test TWICE, first time because they don’t take “order requests” over the phone and you have to go tell them at the front desk you want an std test anyways we told them last week in person and they rescheduled the test a week later today, so they called us prior morning of before going in, asking me why I wanted to order an std test? What kind of question is that. So we head there today and they ended up telling us KIBLER still hasn’t accepted the order request and she had a week lol and wanted to reschedule appoint to next week that’s 3 times and now they told us to go to quest and do it, kibler sucks and front desk sucks too

Vonna Scott Checked emergency room at 8:30 am on Tuesday 9/3. Told me I was being admitted at 6 pm. At 11m they still didn’t have a room available. 9/4 at midnight, the move me to an exam room and said once they get a room I would be sent upstairs! It’s 5:36 pm and still no room. Was told I have to stay overnight again, but with no room. The bathroom that I must use is down the hall and around the corner and is disgusting! They have not cleaned the bathroom and it has a horrible smell. No paper towels or soap to wash and dry your hands. To top it all off, my room has not been cleaned. Meaning no trash was picked up or emptied. Not to mention, I’m still sleeping on bloody sheets from yesterday when they tried to put in a butterfly needle to draw blood. This place is absolutely disgusting and should be closed down. Think I’m going to have Ben Becker from the news investigate this place! Stay far away!

Amethyst I dont even know where to start I havent been to a hospital in almost a decade. Im healthy and just never need to go. But I also am reluctant to go when I need to because of the way Ive been treated at other hospitals! I ended up getting bitten by May e a venomous spider amd forced myself to go to the ER. Ive never been here and I really did not want to come! I cannot express how much the medical professionals and hospital staff in general here has changed my mind! They are truly amazing! Genuine, friendly, helpful, good listeners, professional, courteous and respectful I could keep going. They are actually unbelievable! I wish I could remember all their names but suffice it to say that this place and the doctors, nurses and staff will not let you down! You will feel like your concerns matter to them. You will feel valued. Great job! * Special thanks to the doctor from New Orleans * Special thanks to the nurse who told me about BBQ sauce on shepherds pie And the CNA/STNA/phlebotomist who ran my IV. Truly amazing! Yall are awesome!

Ashley Remy If I could give zero stars I would I am now suing for medical negligence. This is supposed to be the best place In the country and if you want doctors to completely ignore you gaslight you and try and say your abdominal pain is mental. Spend hours and go here. This place is awful they have been zero help every single time. The doctors could care less about their patients. Absolutely traumatizing and horrific place

Shanaya Dotivala If you want doctors/ nurses/ and staff members who will hang up with phone on you, dodge your calls, not answer your questions in the portal, order unnecessary tests for the insurance money, and not provide appointments in a reasonable time frame then the Mayo Clinic GI department is for you. I have lived in multiple cities across up and down the east coast and have never experienced such unprofessionalism from a health care facility. If I could leave 0 stars I would.

Misfit Don’t listen to the other reviews MHRC is a great place. The staff are super friendly. They’re great at de-escalating situations and keeping problems to a minimum they understand different kinds of people and they understand how to talk to people. They’re very good at recognizing how you feel in that moment And they know exactly what to say. Everybody is human we all messed up so we can’t expect the staff to be perfect but I will say they are definitely in my top 10 cause I’ve been to a few since I was a child And trust me I’ve been to some bad ones, but MRC is definitely like 4 Especially with the audition of Miss Allison, she’s been Taking care of me since I was like 16 And their doctors & Techs They’re great. I don’t know man I might just be high LOL But I’m leaving for Oregon to do job course soon And I truly believe that if MHRC had Not saved my life in the way they did. I would not be here. I would not be in this situation. I would not be prospering the way I am right now so please If you are considering inpatient outpatient, whatever take me to consideration that their staff is extremely friend And remember everybody’s human, but they do a great job at what they’re supposed to do God bless

Jackie Shubert Dont take anyone here unless you wanna get talked to like you dont know your own mental health or wanna get baker acted when you have a panic attack. This place really needs to reevaluate who they have running this place along with the therapist. The one good person there is Diana thats it. Beware please take it from me.

Carrie Accompanied son/girlfriend for first OB appointment. Have been a nurse for 36 years. Wasnt sure what to expect based on current google reviews, but I was impressed with all who we encountered from the check-in desk to nurse assistant/phlebotomist, coordinator, and nurse. All were professional, caring, and gave unhurried care. Thank you for giving us confidence that the baby will be in good hands.

Kyndal Herring Called to let them know I had to go to the ER (they told me to call uf immediately to set up a sooner appointment) while pregnant for vaginal bleeding, which any common sense would tell you thats a serious issue, especially with a history of miscarriages. Sharonda told me that theres nothing they could do about that. They are always rude when I call, and do a horrible job on their after visit notes. They do not do their job correctly. It really hurts that because people have Medicaid they decide to treat us like crap. Please educate your employees on customer service, its their whole job. Take people seriously when they have actual health issues.

Squanto 1 After multiple failed attempts to set up an appointment via phone and online. I finally got a call back but missed the call. Whoever called left a very short voice message and when I called back the office staff had no idea who called me (person didn’t leave a name/ext). I was then told someone would call me back to set up an appointment but they still have not for over a week. What is going on here? I have insurance and want to be seen but I feel they have no desire to even set up an appointment. Place is mismanaged.

Rose Martinez Absolutely frustrating! We took our son for a consultation back in late March and we were told someone would give us a call to schedule a surgical extraction. I called 2 weeks later and left a voicemail. Then another voicemail in April. I have called every other day after that and goes straight to voicemail. It is now the end of May and left a third voicemail today. It is so frustrating trying to get help for my son whose tooth is hurting and needs to be taken out. I’m sure you get tons of calls daily, but come on, this is ridiculous and so unprofessional! I just want someone to return my calls.

Chris Lovett My wife had open heart surgery here, and the medical staff was amazing. The top team in the country. The support staff is another story. No need for the high level of security. Some of the other support staff need some training. The food in the dining area is always changing to give you a variety to choose from.

Arg New There is no compassion here. I’m at the ER hospital with a family member, and I’ve been deeply saddened by the treatment I’ve witnessed. A lady was poorly treated by staff, with one member continuously probing her with questions, interrupting her, and failing to address her concerns properly. It was painful to hear someone in need being treated this way. The hospital is also visibly unclean, with no proper hygiene or safety practices in place. Additionally, the nurses speak as if they are tired and uninterested in what the patients have to say, which only adds to the lack of care and professionalism. You can almost hear them rolling their eyes. To make matters worse, patients are stacked nearby each other as if they’re on an open grocery aisle, with no privacy or dignity afforded. This is not the best of Jacksonville, Florida, and I sincerely hope improvements are made to patient care, staff behavior, and the overall cleanliness of this facility. The people here deserve better.

Samuel Smith the doctors there do not care about being a true doctor even when they’re your primary care physician they will still treat you like an assembly line do blood work and pretend to analyze it while never warning you of anything you should be aware…no one with actual health insurance should use this place if you’re using them now just seek someone else before they surprise you with their lack of competency and basic respect for human beings they’re good at faking it though but really should be ashamed of themselves in that profession specifically