The Best 12 MEDICAL SERVICES near Sanford, FL (Part 3)

None Let me paint this picture for you. So I was once employed by them and QUIT due to the hostile environment this place once was. When I quit I started seeing Dr. Chan. She is one of the best PCP’s anyone can have unfortunately this is not her practice so rules have to be followed. So when I quit I started seeing Dr.Chan because I needed and wanted a Dr that knew what she was doing due to me having a very complicated health history. I once owed them for a bill which I made it clear to Sherry (billing) that we were living on one income so it was hard for me to make ends meet but when I was able to I would pay it. Prior to the bill being paid a medical records request was sent over in which he refused to send over because I had a balance. Made my attorney aware which then I emailed Dr. Rosen (owner of practice) on what she said and she completely denied telling me “ she wasn’t going to send over my medical request because I had a balance” she then finally sent them over to the requesting agency. I went for my physical and was seeing Dr. Chan for once again severe health issues: boom I get a bill for a balance of $50.00….. YUP $50.00 . Explain again to sherry I will pay it prior to my next appt I had scheduled with Dr. Chan. One day I decide to login to my patient portal because I was going to send Dr. Chan a message and I get transferred to Sherry. “ O hi Joanna did you not receive the letter we sent you?” No, what letter? We dismissed you from our practice . Dr. Chan will no longer be able to see you,. What? Why? Because you haven’t been keeping your appointments, I’m like what my scheduled appt hasn’t even come up yet. “O yea you have a balance of $50” ahhh that’s the real reason why. I told her you know what I’m not going to pay it now forreal send it to collections. Fast forward here we are years later and I am finally getting the proper medical attention again from a PCP I am comfortable with and like after not seeing a Dr for years and here this Sherry is again or whoever is in billing or maybe even Dr. Rosen as Sherry does run things by him from time to time and my new PCP still hasn’t gotten my medical records. Please avoid this place at all costs! They definitely aren’t in the best interest of the patients. Keep it moving I promise there is a pcp with less headaches, and better practice standards.

Jacqueline M I feel extremely blessed to be one of their patients. Dr. Chan is a wonderful addition to their staff and has treated me like a family member. She answers emails in less than 24 hours and even makes calls on her days off. The patient portal makes it very easy to communicate for refills and general questions. Dr. Rosen is the same. I love the ladies up front. A small practice like this makes it feel like a family and thats what you want from your primary care doctor. You want them to know you and this is exactly what you get with Dr.Chan and Dr. Rosen.

Erika Sordo We absolutely love the medical team at Sanford! Dr. Ortega is an amazing professional who provides patients with accurate and valid diagnosis and treatments. Candice, Keyshla, Norma and Dr. Ortega are the beyond. Praise the Lord!

Kristin Segal My mother has been a patient here for years. They have been a nightmare to work with regarding billing insurance. I provided the proof they needed to show she is still covered and now they refuse to see her and won’t return my calls. I’ve been given the runaround for months at the expense of my mother’s health. Do not bring your loved ones here. The office is the most unprofessional I’ve dealt with in my life.

Cameron G. I will tell you right now, you will regret using this office. Dr. Witten is good but the amount of times they cancel your appointments is ridiculous. The staff never seem to care. I have been trying to do a follow up since September of 2021 and it’s not February of 2022 to go over results of test I did almost a year ago. This is beyond unprofessional. They shouldn’t be in operation.

Landon McDonald, IV Highly Recommended! Dont let the disgruntled few influence your decision when selecting a Urologist. I have always found Dr. Witten and his staff to be fantastic. Dr. Witten is honest and compassionate; you can truly see how much he loves what he is doing. I have never had a negative experience with any staff member, they are kind, funny and reassuring. In particular, Paul (billing member), was so considerate and patient when I needed to make payment arrangements on a balance. It is hard enough to ask for a payment plan, but Paul made me feel extremely at ease with the process. I would highly recommend this office to everyone and anyone seeking quality urologic healthcare.

Yohan Ahn Rochelle who took the phone call did a great job and very friendly, she checked us in as well. Very hospitable. Camille Hazelwood was phenomenal, easy going, she has a non anxious presence. Puts you at ease. She is also thorough and asks questions. I could tell she was thinking while we were talking. She works with you. She wants to empower you and helps you to trust your own body. Listen to it. So thankful i found her!!

Lisa Dixon I have been going to this Drs. Office for many years. It has got to be so much better with people that actually care. I have met most of the new staff. To the staff and especially Jordan, Thank you for always helping me.I appreciate it. I hope the Drs. know what a great staff they have.

Parrish Mateo Dr Wong and her staff are wonderful! She has been our childrens pediatrician as they were little and you couldnt ask for a better pediatrician! She is very thorough and her explanation and you really can tell that she loves the children she is treating. We almost feel like were family and love seeing her each time our kids have an appointment I highly recommend her

Carla Arzuaga Sheppard I dont know why this place has such bad reviews. Our experience has been nothing short of Amazing! The doctorshere have been fantastic. They listen to me and my child. I am always able to make an appt and the after hours nurse is great. Fully recommended!

phil vogel The people at this location are kind and gentle and made me feel very comfortable, more comfortable than I have ever felt visiting a dentist or doctor. They will also work with you if you have no insurance or are low income. I was so relieved today after my tooth extraction I almost cried.

Katherine Rosales I had a 9 AM appointment, and after waiting 90 minutes.All they were going to do.Is an x ray mouth that was already done at their sister office. Then I was told that I have to make another scheduled appointment with the hygienist and then another scheduled appointment so that they can take care of the problem. Three appointments just mean they are stealing from the insurance company and the patients. I have been to multiple dentist offices that dont reschedule you to take care of a cavity or do cleanings. Its all do e in the same visit

K Rogers My first visit to Dr. Jahigirdar and seemed very nice and pleasant, unlike her front office person, Terri. Im not sure why she treats everyone so rudely from the get go but Dr. J needs to get rid of her and find someone that can speak to people in a polite manner. Her office was empty and Im 99% sure its because of Terri.

D. Noble Dr. Jahagirdar was recommended by multiple friends. She is caring, knowledgable, and thorough. Contrary to some of the negative reviews, I found the receptionist to be very friendly. The entire staff was very pleasant. Definitely recommend!

Jayde F. This office was so kind and understanding when we brought my youngest fur baby Nova Lee in for end of life care. The compassionate bed side manner from registration to the techs to the doctor was out of this world and everything me and my boyfriend needed to deal with this process since it was so unexpected. This office even gave me multiple estimates for the process and I didn’t not feel pressured or cheated by the options given to me. I am so happy I was able to afford her care and being my baby home in a beautiful urn. Thank you all so much for everything you do! -Nova Lees parents

info Information Always a scary experience when you have to take your pet to an emergency clinic… But if that happens, and you’ve gotta do it…This is the one you wanna go. A recent situation with a golden retriever that felt it was necessary to eat a ball of yarn had us very worried about Their digestion. As always, everyone from the reception to the check out was so thoughtful and considerate and kind. Bella is very grateful and she promises not to eat any more yarn.

Justin Powers Absolutely do not come here for an emergency. The two ladies working at the front desk to check in had no clue what an EpiPen was. After my GF, who is a RN, explained she went into anaphylaxis the lady crossed it out and mentioned she wasnt even going to put it so she crossed it out on her sheet. Absolutely horrible care of patients.

B Josh (N1NJA1185) Anytime I have to go to the ER, this place, in my opinion, is one of the best in the area. Decently fast checkin time, decently fast patient care once in a treatment room

V Torres One of the most traumatic experiences Ive gone through. The majority of staff there treat the patients with such disdain, its ridiculous. Providers dont take time to actually listen to issues that brought patients in, everything is rushed. The staff clearly view the patients as less than, due to having to be in such a facility, and display it with the way they talk down on, antagonize, and then punish the patients when they react. This is NOT a place for people to get better, especially with mental health issues. Please do better assessments of who you hire/currently have on your team. Facilities like these should only consist of people who actually care to assist others in their recovery, whatever that may be.

Samia Pizarro The most horrible experience I have ever had in my life was at this place. The person who does the assessment is the most unethical person you will ever meet. She is totally disrespectful, sarcastic, arrogant and her look is pure mockery. She threw comments at me, ridiculed me in front of my son and my son reacted aggressively towards me because of her. She provoked a situation between me and my son who has mental problems. All this happened because of something so simple, I am legally the guardian of my adult son and she could not understand that I am the one who signs my sons medical papers. Unbelievable. Shame on you for not respecting the law.

Heaven Field Was nervous due to the reviews and you never know what you get with a government entity. But my visit was great. I had two appointments (physical and vaccine) that started at 8. Walked in a couple minutes early and was seen right away. All the ladies we encountered directly were super nice to me and my son. Even people we didn’t speak to were saying hi to my son. Was in and out in 1 hours 15 minutes. Even the call to make the appointments was smooth.

MJ B Came here for flu shot. Not only front desk dont know what they are doing but the place is empty to be on hold for an hour wait time.

Ik Don’t rely on them to treat your parents. They don’t care about Their patients they will treat you like a garbage. They only are there to make money. For two hours, they made us wait online they literally speak like they own us. They don’t care about somebody else waiting for two hours without the doctor coming I would have never gone to them only if the insurance was only giving us option to go there but now I guess I would change the insurance Many many other issues with this facility and the same in Lake Mary beware of them even their management sucks

Diestler Delores I did not have appointment however I walked in as I needed a letter for me job which needed my doctor to write. The staff was incredibly nice and they fit me in and did not even wait terribly long. Very much appreciated them working with me.