Struve Automotive - South Lake Tahoe (CA)

Alison Tacker I would give John 10 Stars if I could!!! My Audi was having issues as I was making my way back to The Bay and I knew I wasnt gonna make it. John absolutely made the experience of breaking down the best it could possibly be. He clearly is an expert in his craft. I really appreciated his communication on what the issues were and how quickly he could get it repaired. His expertise and level setting of expectations made me feel comfortable and confident that I had found the best in the business to get me back on the road. If I lived closer, hed be the only person I would trust to work on my car. I often travel to South Tahoe, would be thrilled to schedule further maintenance at Higher Ground.

Emily Davis I found a huge screw in my tire and called Big Brand Tire & Service while far from home, but just miles from their shop in South Lake Tahoe. "Come right in!" they said, and patched up my tire, free of charge! While I waited, I marveled at the excellent service Erica provided for customers in line and on the phones. She is friendly, knowledgable, energetic, and cheerfully communicative with EVERYONE. Devon was the efficient mechanic assigned to my Toyota and kindly explained this unlucky tire is on its last patch before I should replace it. They were thorough and generous enough to replace my key fob battery too, when they noticed the warning that it needed a new one. I was so impressed with the professionalism and the pace of their great service. Highly recommend for your tire needs anywhere within driving distance!

David Cervini Our car was damaged while driving along the lake on vacation. We had to get an Uber. We asked the driver if he knew a good place in town; he recommended Eloise. It was a stressful time since we live 500 miles away in San Diego. Kat was amazing! Professional, compassionate and communicative. She was also able to find alternatives that saved our car from being totaled by the insurance company. We have our car back and have them to thank for it! I highly recommend them. (I only wish we could find similar in San Diego!)

Ian Ochoa I had a fantastic experience at Christensen Automotive! Shane, the technician who helped me, was extremely honest, helpful, and an absolute delight to work with. He took the time to explain everything clearly, gave me great advice, and most importantly, reassured me that my vehicle was safe to drive. It’s rare to find someone so trustworthy and knowledgeable. I highly recommend Christensen to anyone in the area—this is definitely the shop to bring your car to!

Daryl Altman Great and fast service. They are great at communicating status and potential issues. Kyle was fantastic.

Don Larson I had a problem with my 2018 Subaru Outback. It suddenly would not move forward without a “stuttering” action. Got towed to Todd’s shop on a Friday afternoon. He was busy with other cars. We left it with him and by 5:00 PM he had determined that everything seemed fine. He hooked it up to his diagnostic computer and reset the system. Drove it all over with no issues. When I picked up the car before he closed on Friday he would not take any payment…saying “I didn’t do anything”. Oh but he did…He affirmed my faith that there are still people of GREAT CHARACTER. I concur with the other reviewers in their compliments to this man. Great to have a mechanic I can go to when I’m at my Tahoe home.

Nick Miller This is the best Oil Change place I have ever gone to! They are fast and all the staff are very nice. Everyone goes the extra mile here, asking if you want your pies pumped and windshield cleaned. Truly wonderful! I will absolutely be coming back here again.

felita Vizcarra My vans battery icon lit up when we arrived here in Lake Tahoe last Saturday..... it disappeared after awhile, but the next day it lit up again. Since we were driving back to Los Angeles today (Monday), I called AAA to check the battery.... and it was diagnosed as problem with the alternator. I called Lake Tahoe Automotive, and they told me to bring the van in. They even ordered the alternator right away prior to my arrival to facilitate the repair. When I got to the shop, they finished the repair in less than an hour. They were so efficient and nice, very good customer service! And the price is paid for the repair was fair enough. Highly recommended!

Liana Young I had the best experience here. I had the low tire pressure light come on while driving on Highway 89 toward South Lake. Because my tire had recently been patched for a nail, I wanted to get it checked by professionals before continuing my road trip. I looked online and saw a good review for Five Star. When I arrived, the kind couple immediately said one of their mechanics could take a look. Bob, one of the most helpful people I have run into in awhile, checked all of my tires. Not only did he remedy the problem, but he shared valuable knowledge on how to deal with tires in general! I left with such gratitude to him and the whole staff for helping me feel safe to get back on my journey. They all felt like angels to me. I would recommend Five Star Automotive next time you’re in South Lake.

Gary Castleman Went in with what I thought was a a big issue, found out it was very minor. I called all of Tahoe and every place was a week out. Nick took time out of his schedule to help me get my vehicle going. This was true professional service for me.