Lake Tahoe Automotive - South Lake Tahoe (CA)

Jim Herrmann I needed some body work done on my car and had a very tight schedule. This organization stepped up and really helped me out. They were not only speedy, they were incredible at keeping me informed with accurate information, and the finished product was perfection. This was perhaps the best experience I have had with any kind of auto repair shop. If you are looking for auto body work in the South Lake Tahoe area, I cant recommend them highly enough.

Daryl Altman Great and fast service. They are great at communicating status and potential issues. Kyle was fantastic.

Gary Castleman Went in with what I thought was a a big issue, found out it was very minor. I called all of Tahoe and every place was a week out. Nick took time out of his schedule to help me get my vehicle going. This was true professional service for me.

Liana Young I had the best experience here. I had the low tire pressure light come on while driving on Highway 89 toward South Lake. Because my tire had recently been patched for a nail, I wanted to get it checked by professionals before continuing my road trip. I looked online and saw a good review for Five Star. When I arrived, the kind couple immediately said one of their mechanics could take a look. Bob, one of the most helpful people I have run into in awhile, checked all of my tires. Not only did he remedy the problem, but he shared valuable knowledge on how to deal with tires in general! I left with such gratitude to him and the whole staff for helping me feel safe to get back on my journey. They all felt like angels to me. I would recommend Five Star Automotive next time you’re in South Lake.

Julio Lombera I went to Lake tahoe on business stayed 3 nights on our last day there. my check engine light came on.we went to OReilly to get a diagnostic check they said we should get the car checked out by a mechanic before heading home since we had a 7 and a half hour drive.we drove to 3 shops and they did not want to help us everyone said we needed and appointment. We went to norms as our last resort to see if they could help.we were giving up hope but thank God that the lady that was there and the mechanic helped us out and explained that I had nothing to worry about with the check engine light it would be ok to drive home. What I am trying to say is that if u are ever in lake tahoe and need an honest and trustworthy mechanic please dont wate your time going anywhere else go to norms they are amazing people.

Alison Tacker I would give John 10 Stars if I could!!! My Audi was having issues as I was making my way back to The Bay and I knew I wasnt gonna make it. John absolutely made the experience of breaking down the best it could possibly be. He clearly is an expert in his craft. I really appreciated his communication on what the issues were and how quickly he could get it repaired. His expertise and level setting of expectations made me feel comfortable and confident that I had found the best in the business to get me back on the road. If I lived closer, hed be the only person I would trust to work on my car. I often travel to South Tahoe, would be thrilled to schedule further maintenance at Higher Ground.

Ricky Rancour Lake Tahoe automotive was great when working with my truck I own a business and needed the issue fixed quickly and they jumped on it and did a great job. They’re fast efficient and responsive not always what you get living in Lake Tahoe so they are awesome.

Destiny Sherman Great customer service! Went in to get a smog and was in and out in less than 20 mins! Would definitely recommend them!

Nick Miller This is the best Oil Change place I have ever gone to! They are fast and all the staff are very nice. Everyone goes the extra mile here, asking if you want your pies pumped and windshield cleaned. Truly wonderful! I will absolutely be coming back here again.

Ian Ochoa I had a fantastic experience at Christensen Automotive! Shane, the technician who helped me, was extremely honest, helpful, and an absolute delight to work with. He took the time to explain everything clearly, gave me great advice, and most importantly, reassured me that my vehicle was safe to drive. It’s rare to find someone so trustworthy and knowledgeable. I highly recommend Christensen to anyone in the area—this is definitely the shop to bring your car to!