Puetts Garage - Lakeport (CA)

Hayley Stephens Keith ("Corpsman") was the one to tow my car to my friends mechanic shop. I had inquired for a tow with my insurance, but called my mechanic friend who recommended All In One. Coincidentally, thats who my insurance sent. Corpsman was super nice, originally I was going to have the car towed to my house, but we towed it to the mechanics shop down the road from my house that was still in the same area. He made the process super easy and painless. He also came very quickly! Ive had problems before with tow trucks arriving hours later. Corpsman was about 30 minutes away and that was accurate. He worked quickly and efficiently and he was easy to communicate with. Super thankful for the tow! Thank you for your cervix (oops I mean service.)

Cat Peddy Amazing service! Got 2 new tires and was done on my lunch break and even helped me with a repair on my car too. Thank you very much for getting me in so quick.

Jacqui Gaulden Andrew has been the most straight up and honest mechanic Ive ever worked with. Ive found mechanics to be intimidating in the past, but Andrew and Chuck put me right at ease. They worked tirelessly on my old Chevy truck and went above and beyond to keep her purring. I will be back when she acts up again. Highly recommend this shop for the honesty, integrity, and thorough care of my vehicle. Thank you!!!

Flappy Flapjacks I only had one experience, they seem highly skilled and proficient. And although I had got very upset with them for starting unauthorized work, I still give them 5 out of 5 stars. I will take my car back for maintenance or repairs to them, almost exclusively. - My belt was making noises so I took it to replace it. The owner came out and instantly and correctly recognized the real problems. An oil leak ....that I knew about but didnt realize it was causing the belt to start to fail. A common problem with BMWs. But the oil could be damaging other components also. He told me exactly where the leak was and what its doing and what it could be doing and what needed to be done to fix it. The miscommunication happened because they were supposed to just look at what is happening, the damage and what needs to be done and then get back to me with a quote or something. But instead I have to walk in there a week later and ask whats going on with my car and they say "its being fixed". This really upset me because I dont know what was being fixed, or at what cost. The owners not great at returning calls. Its not that I thought they were ripping me off but if the valve cover or other main seals need changed, then that would cost a lot of money and I would have to consider my options. I completely believe the shop is honest. - The work that they needed to do on my car was definitely needed and the price they charged me was reasonable. Dealing and talking to some of their mechanics and watching, they seem highly proficient and skilled. My general impression of the owner and the shop is that he is an well-liked guy in the neighborhood and county and seems very trustworthy. Trust seems to be a mechanics major problem. I trust this shop.

Clyde Vincent Kyle and Adriana and the team at C.A.R.S are very professional and experienced in taking care of you. They understand that your vehicle is your baby.. I highly recommend this paint and body shop to everyone! Thank you Clyde

Christina LeMieux This is just an update. I reviewed On Site Auto several years ago. The other day I took my car in for something minor and realized that it’s been a while since my first review for them in 2018. I just wanted to say that these guys are still the absolute best. Not only professional and excellent at what they do (they have kept my 2016 running perfect more efficiently and cost-effectively than the dealer)… but they are also good, kind folks, which is something you don’t always see. Thank you On Site, for continuing to be a great example of a business serving your community that you can take pride in. I always refer people over there whenever someone’s wondering about a good and honest auto repair shop and I will continue to choose you guys every time.

rick rodriguez Absolutely the best body shop in Lakeport. Theyll help you from start to finish with your claim and your vehicle comes out looking brand new.

Beverly Breuer Great mechanic! Really happy with the work done recently. Quick, affordable and honest, my new go to shop in the area.

Ana Robles Very pleased. Luis has been my mechanic for about 3 or 4 years and I know I can trust his judgment on what needs to get done on my truck. Great service and the same day if possible. Thank you Luis.