Orchid Nails & Salon - Thousand Oaks (CA)

Justine Sutton I went here yesterday and the nail tech gouged my cuticle. It was bleeding and painful I was visibly uncomfortable and she showed no reaction. The neighboring tech who spoke English told me she would put antiseptic on it and nobody apologized or did anything to show they were sorry nor appreciative for my business after when I paid full for service and tip. I even asked for ice or cold water because it was throbbing and was ignored (my nail tech didn’t speak English but kept nodding her head like she understood me instead of asking for someone to help translate). I rarely leave reviews but i just want people to be aware of the crappy customer service.

Stephanie Aguirre Feb ‘25 update: Mr. T is no longer here, but I’ve gone to Vy two times and I’ve been super happy with my nails. The second time I went, I wanted my shape to be more pointed than the first time she did my nails. She is amazing! Mr. T did my wedding nails (Gel X) and they came out amazing. I was a bit nervous since I’ve never done Gel X and also it was my first time with Mr. T. I found him after reviewing recent reviews/review photo on Yelp/Google. I came in with an inspo pic (French pearl acrylic with pearls) but ended up leaving with ombré white tips. It exceeded my expectations and excited to see how it will look in my wedding photos and video. Thank you, Mr. T! Also I garden during my free time and my nails have held up nicely after one week!

Julia Amodei Thomas made my nails look incredible. Truly did such a good job better than the inspiration photo I showed him.

Hannah Yost Had the best pedicure of my life. They are very thorough here. Not a detail missed and my wedding nails look fabulous! Thank you so much Jenny for taking care of me and my bridal party!

Takia I have been coming to Nailsville since September. I always receive compliments on my nails and they are always professional.

Jenny Hinojosa Excellent, friendly service! My daughter and I were visiting from Texas and needed manicures. We stopped in and had an amazing experience. The staff is super nice and very creative! 10/10!

Shelley Kramer I love going to Les nails and getting my nails done. I love Lyn, she is the best,takes notice of every tiny detail on my hands and does a fabulous job of making them look super clean and gorgeous when she is done. I have only been going to this salon for over 15-20 years since the beginning. They never raise the rates so I can give bigger tips.

Holly Tron I always get great nails here! Katie, Tom and Julie are amazing and always super friendly and welcoming. The place is clean and a great place to unwind.

William Dang Had a wonderful experience here! My wife wasnt sure what to get but Richard had the perfect suggestion for her. Cleanliness and service was top-notch.

Jodie Ahmed Great service!. My technician was efficient, and the color application was smooth and opaque. There were some edges where the polish got on my skin, but that washed off easily enough. I would love to come back another time when I can keep my nails longer to get a gel manicure with a more intricate design.Regular Manicure