ProfessioNail & Spa - Simi Valley (CA)

1 /5 Isabel: DO NOT COME HERE. I asked Tina for short nails and she made them long and got mad I asked her to cut them down. She cut my skin and made me bleed and put GLUE in the cut to stop the bleeding. The polish was applied lumpy and rushed. When I complained about it which I hardly ever do , they didn’t do anything about it. The nails also popped off 2 days later.

1 /5 Zee Q.: Come here with your mind set on what you want to do and how much you can spend. Things were going well until I kept getting suckered into spending more and before I knew it, all my grocery money that I needed to do later that day was gone. Almost $100. I didn’t want nail polish so instead of substituting it, I was charged $5 for buff and shine. The man pulled my right arm across myself to do the manicure from only my left side. He didn’t even move his chair to properly do my right hand by sitting on my right. So obviously some cuticles and nails were left not so trimmed neatly nor evenly. They don’t have a hot lavender paraffin wax dip to do a hand treatment but a packaged plastic glove with some supposed collagen liquid to put on. Like the kind you get with a box hair color kit. It’s so not worth it. He massaged my hands up to my forearms and it hurt. The next day I had a bruise on one arm which took a few days to feel better! You’ll be left high and dry with all the sweet talk and perhaps without the shirt on your back and an imperfect mani pedi. I had to trim and fix it up on my own at home and take it easy not to touch my bruise. The icing on the cake was, when I was paying the bill, the man didn’t let me close it and asked up front, “What about tip?” I was so shocked at his brazenness. Not coming here again.

5 /5 Natalie Kim: Did a great job with my nails! Staff were friendly and store was clean~

1 /5 Raquel Fernandez: This place is really bad service they do what they went in my nails they didnt do what I ask for at all and were cutting me and than they wanted me to pay cash I told them Im paying with credit card and got mad and still demanded a tip that I should leave really bad service avoid this place at all costs!!!

5 /5 Jenny Hinojosa: Excellent, friendly service! My daughter and I were visiting from Texas and needed manicures. We stopped in and had an amazing experience. The staff is super nice and very creative! 10/10!