Orchard Hospital - Gridley (CA)

Lisa Ohlhausen I was treated with kindness first and foremost but also RESPECT not just like a number. Other hospitals in this area have zero bedside manner and thats not the case here. All my issues were treated and sent home with exactly what I needed. I cant thank the staff enough for taking care of me this evening. Thank you. Sincerely L.O

Ozma Sadiq I am new at yuba city but on previous county my children doc office was adventist health. So I decided to not change from adventist health to some other clinic. I am so glad and I am happy with my decision. This place is awesome with helpful stuff and doc nurses. Dr. Sawyer is awesome

Patricia Marquez I trust Dr Gupta with my life. She was my mothers Dr for over a dozen years until she passed at 96. She has been my Dr for a dozen years and if she were to move, I would follow her. If she retired, I would be so sad, but happy that she earned her new life. Okay, I would be despondent and lost and not knowing who to visit. How many people can say they love their doctor better than family ?

Daphanne Peters I have now had TWO bad experiences with the "security" at this facility. The first was a couple years ago when the security guard threatened to call the police on me for standing in a doorway, while on the phone, all because I "wasnt wearing a mask." Mind you, I was well over six feet from ANYONE except the security guard and trying to get instructions on which office to go to (and somehow that made me enough of a threat for the receptionist to call what you guys deem security). COVID was pretty much over, but according to the security guard I could not actually file a complaint because "she worked there and I didnt." Consider this my formal complaint. Then today, I apparently broke the law akin to murder when I stepped over the yellow line to ask the receptionist a question (I was the only one standing in line, mind you, there were NO OTHER PATIENTS WAITING - I want to make this clear in case it becomes an excuse to not take this complaint seriously). The security guard, who was behind the desk, might have been laughing about it and thought it was HILARIOUS (along with your receptionist, by the way), and kept making jokes about me "not seeing the line" and how he could "prevent me from breaking others privacy in the future." This was not funny, and was highly unprofessional. I am also wondering why the security guard was behind the desk laughing and giggling with the receptionist while she was on the computer looking at patient charts. Last I checked, security guards dont get to look at those. So, now Im concerned about a major HIPAA violation occurring at this facility. I genuinely did not know how to respond to this VERY unprofessional behavior from either the security guard or the receptionist, so I ended up just walking away. My question never got answered, not that I think it would have been answered, anyway. Five stars for unprofessional behavior and possible HIPAA violations. Zero stars for decent patient care or customer service. If I knew which security company you employ, I would make the complaint directly to them. Im just going to assume that information is "proprietary," along with common decency and following medical laws.

Kelly Ayala Dr Serrano and his staff are amazing! Dr Serrano is caring, attentive, and easy to talk to. He and his staff react quickly to messages. He works very well with specialists. He is a well rounded physician. I and my husband have been patients of his for years!

LUZ ROBLES Great service I really recommend. The staff and my doctor Gregory Burt and all services they have. Thanks for your help to take care of my health.

Mary Lee No matter how many people are in the waiting room Ive never waited over15 min. They offer same day appts. They have orthopedic and radiology right here also

The Garden Gate Florist I cannot say enough about how wonderful Dr. Fahey and his staff are. He has done 3 surgeries for me and 4 for my husband. He is wonderful at explaining everything that is happening and makes it seem so much less scary. We are so grateful for the care, consideration and expertise that they have shown.

Eliza Deed I had a great visit today. I went in at 8:30, and was immediately provided assistance. I thought I may be having a negative reaction to the Ella pill, but after thorough attention and tests and etc, I may be experiencing a Kidney issue. The doctor wanted to try everything she could to make sure I was okay. I’m in a lot of pain, but this place was patient, sweet, thorough and more. I was scared to come due to the reviews, but very happy I did anyways. I appreciate their assistance