Keywords: winston j serrano md

Winston J Serrano, M.D. - Yuba City (CA)

MD, DR, Hospital near Yuba City
Address: 🏡 400 Plumas Blvd #200, Yuba City, CA 95991
Website: https://www.sutterhealth.org
Phone : +1 (530) 749-5560
map
Place GG: https://www.google.com/maps/place/?q=place_id:ChIJ5Q-zVzhTm4ARsPCGJI5cnGI
#California

440 Plumas Care Center

Daphanne Peters I have now had TWO bad experiences with the "security" at this facility. The first was a couple years ago when the security guard threatened to call the police on me for standing in a doorway, while on the phone, all because I "wasnt wearing a mask." Mind you, I was well over six feet from ANYONE except the security guard and trying to get instructions on which office to go to (and somehow that made me enough of a threat for the receptionist to call what you guys deem security). COVID was pretty much over, but according to the security guard I could not actually file a complaint because "she worked there and I didnt." Consider this my formal complaint. Then today, I apparently broke the law akin to murder when I stepped over the yellow line to ask the receptionist a question (I was the only one standing in line, mind you, there were NO OTHER PATIENTS WAITING - I want to make this clear in case it becomes an excuse to not take this complaint seriously). The security guard, who was behind the desk, might have been laughing about it and thought it was HILARIOUS (along with your receptionist, by the way), and kept making jokes about me "not seeing the line" and how he could "prevent me from breaking others privacy in the future." This was not funny, and was highly unprofessional. I am also wondering why the security guard was behind the desk laughing and giggling with the receptionist while she was on the computer looking at patient charts. Last I checked, security guards dont get to look at those. So, now Im concerned about a major HIPAA violation occurring at this facility. I genuinely did not know how to respond to this VERY unprofessional behavior from either the security guard or the receptionist, so I ended up just walking away. My question never got answered, not that I think it would have been answered, anyway. Five stars for unprofessional behavior and possible HIPAA violations. Zero stars for decent patient care or customer service. If I knew which security company you employ, I would make the complaint directly to them. Im just going to assume that information is "proprietary," along with common decency and following medical laws.
1 /5

UC Davis Medical Center

Mike Hughes Excellent service and staff, I just finished a five day stay at Davis 6, the nurses and physicians are excellent. The doctors really push to get all the tests completed before your discharge, they also listen to your needs and will discharge you once you are stable. I will go out of my way to get to UCDMC if needed, I deserve excellence and appreciate great people and service.
5 /5

Sutter Surgical Hospital North Valley

Jess C I went in for surgery yesterday. It was so great, the staff were all so kind and supportive. The nurses are literal Angels. I appreciate the services that you all provide so much. Thank you all for everything. All my love, Jessica C.
5 /5

Sutter Feather Down Family Practice (Yuba City): Sutter Medical Foundation

Jesse Excellent medical care. Caring staff and a quick response time. I do recommend coming here for your medical needs.
5 /5

Davies Animal Medical Hospital

Briana ODaniel Great experience for my 12.5 year old cats dental surgery last week. She’s doing well, and I am looking forward to her being all healed up and back to normal in the next 10 days or so! Thank you to the Davies team!
5 /5

Sutter Davis Hospital

Xpum GOD213 I want to say that this place is good service especially the nurses there good people like they have good heart like thanks to Lellanin Rn. Thanks to Schnupp RN Dr.Mishra. DR.mishara good people have good day.
5 /5

Peach Tree Health

Nichole Elizabeth I always get checked in and called back to see my doctor super fast. Even when it’s really busy I don’t wait long. I’m in and out which is great. I’ve been a patient at peach tree for over 10 years. My son goes to peach tree pediatrics which I’m also super pleased with. I recommend peach tree hands down for anyone looking to find a friendly, helpful, clean clinic with wonderful doctors and staff.
5 /5

Afato Medical Corporation

Liwayway Sepelino I had seen Dr. Afato with some of my clients before. Today, I see him to establish a care. I am very much appreciates your personal touch and willingness to spend your time with your patients. "I feel most fortunate to have you as my new physician.
5 /5

Northpointe Veterinary Hospital: Sanders Steven DVM

Paula Hoffart Hands down the best veterinary care ever. We’ve gone there for 10+ years and they’ve helped our dog grow from puppy to senior with kindness, helpful advice and excellent care. Recommend the boarding if you need it. Reasonably priced and booked at the last minute. 2 surgeries went well. He’s always happy to go and the staff are happy to see him! A+++++
5 /5
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