Yuan Spa - Bellevue - Bellevue (WA)

5 /5 Dana B: Me and my husband recently had the pleasure of visiting this spa, and I must say it was an absolutely fantastic experience from start to finish! The customer service was exceptional—every staff member greeted us with a warm smile and made us feel incredibly welcomed. From the moment we walked in, we felt like we were in good hands. The spa itself is beautifully designed, offering a serene and relaxing atmosphere that set the tone for a rejuvenating visit. The massage treatment was exactly what I needed. The therapist was skilled and attentive, checking in throughout to ensure I was comfortable. I left feeling completely refreshed and deeply relaxed. It’s clear that the staff here genuinely care about creating an exceptional experience for every guest. We ended up signing up for the membership, because were definitely looking forward to coming back again! Highly recommend this spa to anyone looking to unwind and indulge in a truly top-notch treatment!

3 /5 Regina Song: Got the scalp&hair massage but it turned out something different from what I thought. The description on its website was a bit confusing. The masseuse was nice so I left a good tip. However, I had to leave this place with my hair being greasy after the hair massage because they didn’t offer shower or locker for customers who didn’t use their hydro services (I don’t remember the exact name). I spent more than $200 for the massage I got but I didn’t feel like I was treated equally as others.

4 /5 Kathryn Romley: Thank you Kathy for the 5 star deep tissue massage today! ⭐️⭐️⭐️⭐️⭐️ I have visited yuan a handful of times over the years, seeing no one in particular and it’s always a good massage but today’s really stood out. Docked a star because the facility is really small compared to totem lake, and is starting to feel a little dated. Also wish they included hydrotherapy with all services seeing as they only have hot/cold tub and steam/sauna.

1 /5 Lauren Sato: I try to only write positive reviews here, but I have given this spa so many chances and want to love it, but just cannot go back. I had a membership for many years, but dropped that after a few bad experiences. I still went occasionally hoping it would improve, but the last at least six times I have been over the past few years it has become so much more expensive, hydrotherapy is no longer included, and now on at least 5 occasions I have had massages in rooms next to people talking at full volume for the duration of the massage - the adjacent therapist clearly making no effort to reduce the volume of their conversation, and management not willing to do anything remedy the experience. The Kirkland location is unfortunately the same. It genuinely feels like you’re getting a $50 dollar massage, but paying $210. Please don’t waste your money.