T20 Nail Salon - Richland (WA)

5 /5 Chelsea McQueen: Came here for this first time with my daughter, best friend, and her girls. The service was spectacular, the pedicure we got was so relaxing, and my full set acrylics was amazing! The last time I got acrylics from another salon, they were heavy and clunky looking. These are light and feel more like a natural nail rather than acrylics!

5 /5 Lyza Nicole: Finally a nail salon in tri-cities with great customer service, attention to detail and a goal to have you leave feeling satisfied. Not to mention, clean environment limitless colors to choose from. Prices are very reasonable. Good nail salon. I went with shade 041 from their pastel spring color display. Anna did my nails and was very kind and skilled.

5 /5 Goretti Manzo-Kittelson: Ever since I moved to the Tri-cities, I love going to T20 Nail salon and taking my daughters with me. We get our nails done and a spa pedicure every two weeks. I love the staff there, and especially love Ren and his hard work work my nails. Always smiling and super nice, he and the rest of the nail technicians do an amazing job! Also, it’s so clean, which is huge at any nail salon! 10/10 would recommend Ren and T20!

1 /5 Kylee Schmook: I got referred here by a friend but I’m not sure why. I went here 10 years ago and they cut me during a pedicure with a nail file. Fast forward to today I thought I’d give them a second chance. I booked online made a tell reservation everything. My technician I booked with was “gone” and so they had somebody else do my nails. I’ve been getting my nails done for 11 years and never had them BURN before. My nails were on fire burning so bad. I was going to leave mid appointment but they kept assuring me hand sanitizer and alcohol would help ? It’s now 3 hours after my appointment and my nails are still on fire. I googled it and I guess she used too much primer, I mean that makes sense since it was dripping down my hand and I asked for a paper towel to wipe it off. Removing the nails is the only way I can think to stop the burning but we all know how hard it is to get a fresh acrylic set off without more pain. 10 years later and still basically don’t know what they are doing. Do these people even have licenses ????

1 /5 gabrielle f: Everyone was very friendly, however the prices were ridiculous for what i received. I got a colored french tip and an almond shape, $98. Base price for a full set is $60, $20 for french, $15 for shape. Price upcharges were not mentioned nor in a visible spot throughout the entire place. The nails look mediocre and they are bumpy. The color is uneven, each nail has a different amount of product. Sad because i’m usually an excellent tipper and i did not even want to spend an extra dollar there.