Skagit Regional Health - Station Square Urgent Care - Mount Vernon (WA)

Michael Cregan Center for training and EMS communications. Im a volunteer and find the workers most helpful and knowledgeable

Jessica Johnson I have been coming to Mountain View for over a decade now. Their vets, and staff, are nothing short of amazing. My 15 year old dachshund, with IVDD since 2012, passed away recently. They always handled her with such care. I left her appointments with confidence. Having another senior dachshund is a bit scary, but I know she’s in the best hands with Dr. Sargent, and his team. Thank you for everything!

ashley hernandez From the friendly front desk, to the amazing medical assistant Haley and the provider Amanda! We couldn’t be happier with care we received today. Haley was so personable and patient with my girls. She is an amazing medical assistant and I can tell she loves what she does! Amanda was personable and easy to talk to, she was honest and thorough and my girls loved her as well. I love that family care network still has the personal touch that the bigger corporation physicians don’t.

Allison Lowber I visited SRHs Urgent Care in Mt Vernon yesterday (Sat 12/7/24) around 11am. The facility itself is beautiful, new and clean, the two ladies at the front desk were incredibly kind and welcoming. The two MAs that checked me in were also incredibly kind. They completely disarmed me, as I was very nervous whether or not to come in (Im stubborn and have white coat syndrome) and then the Doctor. She was the BEST doc Ive met in a long time. Dr Benson. She was thorough, thoughtful and included me in decision making, which she didnt have to do and I appreciated. She came up with a very clear plan of care with printed instructions (helps my add brain) and someone else even went over with them with me in case I had questions. Then they set me up with labs and the lab gal was fabulous. I seriously have never had a better experience in any Healthcare facility. This place is amazing! Of course it is walk in basis, so there will be a wait. But well worth it. Not being able to get into my primary care office, I was exceptionally grateful to be seen by them. No shaming, nothing but positivity. Thank you so much for seeing me and taking such good care of me. Yall are an amazing team. I appreciate you and all you do ♡

Hart Douglass Mount Vernon, WA Community-based Outpatient Clinic (MV CBOC) has some of THE BEST service I have experienced in healthcare and I want to specifically give a shout out to the newer gal in labs as well as the entire Sequoia Team. These folks really do try to meet and exceed the same sorts of expectations I felt we all tried to meet or exceed in the Navy which were rooted in the premise that, whatever it is, we "leave it better than we found it." Add to that philosophy a general approach of compassion, curiosity, persistence and kindness and you get a wonderful mix I wish all Skagitonians could feel in all pursuits of better health for themselves. I do not typically write reviews or post publicly and I want to share this mostly because people doing superb work are not always seen for their hard work because they are also people who push boundaries and tend to establish new standards in doing so. Some folks dont like it when standards change because they have to up their game. I am VERY fortunate to benefit directly from the VAs overall Continuous Improvement Measures and I am EXTREMELY PROUD to have SUCH PROFESSIONALS providing this five-star service direct to our communitys veterans and THANK YOU MVCBOC for not stopping at getting the job done, but for pushing to show us all what quality healthcare COULD be. Thank you to you all!

Mikel Peabody A V O I D this group! Sadly - excellent patient experience but the WORST billing dept & policies we have dealt w/ in years. We were contacted by phone ONE time, at which time I was hoslitalized. The secondary number they had, my husband’s, was actually INCORRECT. They called that wrong # ONE time. They proceeded to send bills via mail, we had told them we do not receive our mail and have reported that often; and we had told them upfront repeatedly: we need paperless only. Their response to that reminder, AFTER they sent us to collection LOL: “we don’t do email, and we only call once.” They could’ve told us that upfront when we asked for paperless. They could have confirmed our ph #s under such stringent policies. The bill was for $16. And they sent it to collections without trying to contact us a second time. LAAAZY billing department. And despite being polite when I called to resolve - as it was THEIR oversight to not contact us as we’d discussed - we were smugly and flippantly dismissed. So. If you PAY your bills - you are STILL at risk of getting reported to collections w this group. AVOID!

Nicki O I know there are people who can’t wait to lambast Skagit Regional and the incredible professionals who work there. Not, me. I want people to know how great you all are. I am once again, completely impressed with yet another member of their team. Not being able to see my PCM, I was scheduled with Dr. Robertson. Not only did her MA speak about her with high regard, the young lady who scheduled the appointment shared a similar opinion saying she had heard nothing but high praise of Dr. Robertson. This put me at ease and once she walked in the door, I was impressed. She was professional, empathetic, exceptional listening skills and took the time to peruse my history and help me understand my current situation. With her previous practice being an OB/GYN, I felt even more blessed that I had her experience to help me, with my current situation. I am very impressed with her. Once again, Skagit Regional, you got yet another incredible addition to your team, to take care of us. If you are looking at reviews because you need a good doctor, Skagit has some very impressive ones and Dr. Robertson is one of them. Thank you for bringing on board, someone as good as she is, with your patients.

victoria kravchenko My family and I all see Alina Ostapchuk at this clinic. It’s always positive experience here. From the time you walk in, the receptionists and medical professionals are very friendly and welcoming. Check in process is easy and the wait time is minimal. Alina is an amazing provider who is knowledgeable and thorough in her exams. She has many times pinpointed, figured out and resolved issues that we had. Alina truly listens. My kids and I feel genuinely cared for and would recommend this clinic to anyone.

Wesley Arch Always very personable, genuine very nice.