Prestige Auto Service - Everett (WA)

1 /5 Aniket Prabhudessai: I had my car serviced by Ehsan/Ahsan at Prestige auto on November 8, 2023, and was assured that only new car parts would be used. However, months later, when I took my car to a different mechanic, they immediately told me that the part installed by Prestige auto was fake and from China-not even refurbished and I was promised a new part. There was no brand sticker, which would have indicated a genuine, refurbished part. This was a complete misrepresentation and dishonest practice. To make matters worse, Ahsan has been dodging my calls and refused to provide a receipt for the work he supposedly did, for the past 1 year. Despite multiple attempts to reach him, I was never given any documentation for the services I paid for. This is completely unprofessional and very shady. I confirmed with the second mechanic multiple times that the part was fake and not refurbished. I am disappointed by the mechanics behavior, and I want to make sure others avoid this dishonest business. Not worth it. There are much better service providers who value honesty from the get go. I highly recommend you stay away from this shop unless you want to deal with dishonesty and lack of professionalism. I have been very patient since I am aware he is a part of a tightly knit community and a review like this could cause pr damage to his business. However, Ahsan’s shady behavior coupled with his ignorance renders me helpless and has me concerned for others. Please be careful and always have your car rechecked if you have had gotten work done from this shop before. Highly recommend

5 /5 Ruslan Farmagey: Came out of town for a doctors appointment and started feeling wobbling when driving on I5. I was able to just drive in, car seen right away, and was told I need an alignment soon. I asked if I could drive safely home, and was told yes. Best of all, they didnt charge me!!!!!! The most amazing customer service!!!!!!

5 /5 Chris Nickerson: This was my first time bringing a vehicle to this shop and I had a very positive experience. Shawn was professional and is passionate about what he does. They did great work at a great price. I will definitely use his services in the future.

5 /5 Jaan Ryan: I appreciated the transparency about the extent of damage and labor cost for repairs, as well as alternative options to consider before going forward with the service.

5 /5 Benjamin Mansbach: These guys are the best! Shawn is honest, talented, and easy to work with. Its everything you want in a mechanic: someone you can trust to tell it like it is and to do quality work on your car. Highly recommend!