Chaus Auto Repair - Seattle (WA)

5 /5 Alex Thilen: Dennis and his pops are the best. Quality work, good communication, and fair pricing. I’m impressed with their appreciation for Toyotas and that they use high quality (OEM) parts for their work. Highly recommend!

5 /5 Eve Zuki: I had a scheduled appointment but showed up about 30minutes early. They were able to take me in. I was skeptical about the kind of oil they would use but the young man assured me that they are using the right oil and explained to me why.( turns out the last place I got my oil change used sth different )They were both very patient with my questions and polite considering I don’t know anything about cars. Will be coming back for sure!

5 /5 Not Steve: Insane. Absolutely baffled by how quickly everything was done and finish is even better than factory. I cannot stress how happy I am, I thought we were doomed since the paint color is uncommon and age but Dennis, Chau and the team did an amazing job. We’ve been with them forever and now it’s forever, more.

5 /5 Abby Shaw: I unfortunately hit a pole that had metal sticking out which tore a hole in my bumper. Fortunately however! I love Dennis! Hes very easy to talk to and he knows what hes talking about when it comes to mechanics, he offered to fix my car and told my what his labor charge would be and the price of the product and I considered it very reasonable, especially when he made it look like I didnt even get into an accident in the first place. If you have any car issues... Go to Chaus Auto Repair!!

1 /5 Nguyễn Hà: I came here for a simple oil change in May 2025. After going home, I checked the dipstick and saw that the oil was overfilled beyond the maximum mark. I returned to the shop to politely ask for it to be corrected. Instead of taking responsibility, the owner became irritated and handed me tools to fix it myself — with no guidance. After I removed the extra oil on my own, he told me not to come back. I ended up having to extract 250–300ml (around 0.3 quarts) of excess oil — far more than a minor error. Yet the owner kept insisting he poured exactly 5 quarts, and claimed that his “20 years of experience” meant he couldn’t possibly be wrong. But the dipstick — and the fact that I had to remove that much oil — clearly proved otherwise. He yelled at me the whole time. I stayed respectful because of his age, but honestly, it wasn’t worth it. No one should be treated like that for simply asking a shop to take responsibility for its work. Worse, they never gave me a receipt. Experience is valuable — but refusing to accept basic facts or listen to customers isn’t professionalism, it’s ego. I would not recommend this place to anyone who values honest and respectful service.