Superior Auto Service - Seattle (WA)

5 /5 Julia: Superior Auto Service was great to work with! They did an audit on my van and got super similar results to another shop I took it to, and were able to repair all of the most important issues within a few days. I went back and forth with them a few times about what I wanted done since I was hesitant about money and they were expensive fixes, but they were super agreeable the whole time and gave great communication.

5 /5 April McGill: These guys delivered. Every time I called them, or they called me about my Jeep they were courteous. They acted like they wanted my business which I can’t remember the last time I’ve experienced that walking into an establishment. Their pricing was fair and upfront. The woman at the front desk (who greeted us every time we went into the shop) sent me and email with pricing and explanations but also offered to go over it with me on the phone. Pick up and drop off was easy. I will definitely be returning.

5 /5 Donald Nelson: I started hearing this clunking sound under my hood and took my car to a shop in Seattle. They figured it out fast something with the belt and suspension. Didn’t feel like I was being scammed which is rare these days. Price was alright and they got it done same day. Car’s been running smooth ever since. The shop was a little packed but they still managed to squeeze me in. I was happy with the work and would bring my car back there if I needed to. Seattle got lots of shops but this one really knew what they were doin.

5 /5 Ron Leonardi: Its very hard to find a shop that will not only do good work, but lay out all the facts about whats going on with the car, and then let you make an informed decision about what to do next. I feel that Superior Auto Service does that, and does quality work. They are busy, and you will have to schedule pretty far in advance to get an appointment, but to me its worth it to know that the car will be fixed right, and that you will know exactly whats going on now, and what needs to be done in the future. Its not the cheapest option to have your car fixed here, but they really stand by their work, and if something doesnt turn out right, they will make it right. They work pretty fast too, once the car is in the shop, you will have it back and working correctly in short order. So relieved to have a shop that I feel is honest and fair, and thorough in the way it does car repair. Keep up the great work!

1 /5 Sean Wang: I brought my car to Superior Auto Service since my car was leaking AC refrigerant. They quoted a pretty high price to find the leak, fix it, and make sure that there were no other leaks. Despite the high price, I decided to pay it for the peace of mind that the problem would be fixed and I would have a working AC. However, the AC only held a charge for a couple thousand miles, meaning the fix was not done correctly . I called them hoping that they would do what was right and correct the fix. However the employee was rude, and dismissive. She even claimed that I didn’t ask them to fix the AC, until I read her the description on the paid work order. Still they would not hold themselves accountable, and did not care that their work was shoddy. On a side note, I also had them do an inspection at the same time. They claimed my car needed about $4k of work, which I chose not to do. I got a second opinion from another mechanic who said most of the quoted work was completely unnecessary and ridiculous