1 /5 Chris Jackson: On Tuesday, July 1, 2025, I called this Orange Theory Bellevue location and left a voice message at about 7:30am to inquire about doing an introductory class. I never received a return call. Then I stopped into this orange theory location at about 11:00am with a friend who is an Orange Theory member based on his recommendation that I should give it a try as this is a nation-wide brand and a membership could be a good fit for me at home and while traveling for work. On the window of their Bellevue facility, there is an advertisement stating a free introductory class was being offered. I went in and four ladies (it seemed they were coaches, a desk clerk, and a manager) were chatting at the reception desk. I guess they had been too busy to return my call from over three hours earlier? I politely stated I was there to take the offered free introductory class. They said “great.” One of the staff asked me my occupation and if I lived locally and I told them my occupation and that I did not live locally. She turned to the manager, who in my opinion was not all that friendly, and she said since I did not live locally I would have to pay for an introductory class. Instead of arguing with them about their false advertising on their window which did not say anything about living locally and pointing out that their actions would likely lose me as a prospective Orange Theory client/member based on the interaction I had with them, I politely said “no thank you” and left. I will not be going to any Orange Theory at any location in the future based on this one experience! I was actually excited to give the nation-wide brand a try and to see if it was right for me to become a member. I have my answer: a hard “NO.”