Buck & Affiliates Insurance - Spokane (WA)

Shanna Bailey I can not say enough about my agent Michelle Jansen! I have had nothing but the best experience. If you are in the need of a professional agent Michelle is exceptional and always responds to my needs. Hands down best insurance agent I have ever had . Thank you Allstate for such a great experience with the best insurance agent that keeps me covered and protected !!!

Tom Jones Very good experience at Shane shirts very good customer service they really work with you

Gary Smith I have been with this Agency since I insured my first horse. Always pleasant to talk with and get things done! Highly recommend! The horse was a joke people. Lighten up. 5+ Stars for this Allstate Agency.

Miranda Martin Sam Higgins State Farm insurance company has been our insurance for a few years and they are always so kind and friendly. They also support my childrens school during their fundraising efforts. Sams office has truly been a blessing to the south hill community.

Teenyboy Parker We visited this Geico office to get estimates to compare with our current insurance. The agent we dealt with is Kaylee Zbylski. She did an excellent job working through estimates for auto, home, and umbrella policies. She facilitated filling out the required forms and carefully explained all the details. We ended up saving money over our current insurance. We look forward to our new partnership with Geico.

Hector Ypz Emily was easy to work with. Her detail oriented style helped me understand exactly what I was signing up for. She even found a few extra discounts. So grateful

Chastity Leszczynski Buck & Affiliates is awesome! My agent Teresa Glock is always quick to respond and very informative. When my renewal came up Teresa took the time to price matched me to make sure I was getting the best rate without me even having to ask! If youre looking for a new agent who is knowledgeable, caring, and there when you need it go see Teresa at Buck & Affiliates!

Kathleen Lewis Im new to Western Insurance Associates but I have been impressed with the customer service so far. They worked with me to get the coverage I wanted and followed up to make sure I was satisfied. Ryan was professional, patient, and personable. Went out of his way to listen and empathize with my stressful circumstances. Much appreciated!

Toni Keel Ally was knowledgeable, kind and helpful with switching insurance and found the best deal for us. Highly recommended.

Julie Morris In the beginning they were wonderful. East to get ahold of someone during office hours, quick to do vehicle changes. Good communication. THEN the carrier we were with quit carrying insurance in Washington. I called a month ahead of time to set up new insurance. The person answering the phone told me they were busy and were contacting customers a week or two before the actual expiration date. Well, between work and life and a vacation, I checked dates and found we had expired already. I called and go no call back that day. I procured quick insurance from another company. I called them again on my next day off. The person answering the phone sounded contrite, apologized over and over and assured me she would email me quotes and call me back when she sent them. It’s been crickets since then. They don’t even answer the phone for me now. NOT a way to run a business. Super sad because I used to recommend them to everyone I know. Now I have zero faith in the. I even sent a message through their website and have heard nothing.