Texas Health Heart & Lung Surgical Specialists - Plano (TX)

Scott Phillips I was so worried when I went to see Dr. Wierschem I was so scared of with what was going on. He sat down and talked with me about the whole plan and what we were going. He even too the time to get my wife on the phone and talk with her about my situation. Gob Bless him and his Staff

Lori Liane My doctor sent me to the ER @ Texas Presby after blood test results revealed some urgently low levels, and I was so impressed I just had to leave a review to say thank you for the impeccable care I received. I was immediately given a room and minutes later, the doctor arrived and started providing me with detailed information regarding my specific situation/treatment - which involved several infusions requiring two IVs, a process to which I dont react very well. However, not only did they handle my distress with compassion and respect, the amazing nurses kept me talking and distracted while they put two IVs in so efficiently I didnt even realize one was in and barely felt the other at all. As I received my infusions over the next 6 hours, I was checked on regularly, brought warm blankets and anything else they could think of I might need, and it never took my nurse more then a minute or two to be in my room if I needed help with something. Overall, at a time when I wasnt at my best, the Texas Presby emergency room was there to provide me excellent treatment and just an overall outstanding experience - and I cant say thank you enough!

Bree Matanda I was born here so they get five stars for birthing a legend

Leslie E I was here yesterday. The nurses are so kind and helpful. They really put me at ease with everything going on. Thank you so much! My Doctor went outside and found my fiance to let him know how everything went. Dr. Dao is the best. The lobby is big and clean. There is plenty of room to stay distant from people in these times.

LaTosha Adams I was nervous going to the ER on a Friday night but I was taken back to triage, vitals taken and placed in a room all within 20 minutes. My ER nurse Alexis was attentive, professional and provided excellent care. The imaging technician Ashley was also amazing. I was in the ER a little over an hour and was admitted to a regular room where the exemplary service continued.

K George Fantastic experience. I had zero issues. The nurses were amazing. Made sure I knew exactly what was going to happen before and after my procedure. I was told I owed zero because my insurance covered everything. I have yet to receive a bill. I will update my review if I happen to receive a bill later on. My only minor and I mean minor complaint if I can even call it a complaint, is that anesthesiologist was a bit direct. Not rude but just uninterested in chit chat. It was also 7 in the morning. Im not exactly people person that early either. haha! Overall very happy and felt taken care of. Thank you again to all the nurses. They are the real super stars.

Zach Washam Yesterday, my wife had surgery to repair a torn Achilles tendon. She had never had surgery before and was nervous. Our flawless experience at this center made a difficult day much better than it could have been. The staff was excellent (Marsha did a great job of welcoming us; Sarah took good care of us after the surgery was over). Processes were well-designed, transitions were smooth, communication was clear, and care was warm and sincere. We appreciated the prayer card in our take-home information packet. Overall, we received wonderful support in a time of need. Thank you all for your good work.

Thomas Ledford Not enough stars to rate my care from nurses Iris and Mary they were awesome I recently had a hip replacement surgery, and I was fortunate to have Iris and Mary as my recovery nurses. From the moment I woke up, they provided exceptional care, making sure I was comfortable, well-informed, and supported throughout my recovery. Iris was incredibly kind and attentive, always checking in to ensure my pain was managed and that I had everything I needed. Her warm demeanor and genuine compassion made a world of difference during those crucial first hours. Mary was equally wonderful, bringing both professionalism and kindness to every interaction. She took the time to answer my questions, encouraged me through my first steps, and reassured me when I felt uncertain. Together, Iris and Mary made my recovery experience as smooth and positive as possible. Their dedication, patience, and empathy truly set them apart. I cant thank them enough for their incredible care, and I highly recommend them to anyone in need of outstanding nursing support!

Cathy Blake This is my first experience with a concierge physician service. I will definitely continue to be Dr Shumates patient. He is a really great doctor! He listens,hes compassionate and he truly cares. His nurse, Elizabeth, is wonderful. She is efficient about getting you in quickly to see Dr Shumate and truly cares as well. Whenever I go, I have to bring several of my children with me. This is not at all a problem because the ladies at the front counter do not mind and absolutely love my children! Going here is always enjoyable and the wait time is minimal. The appointment is not rushed and everyone here is very patient and understanding! If youre willing to pay the concierge fee, I strongly recommend Dr Shumate.