St. Davids Round Rock Medical Center Emergency Room - Round Rock (TX)

1 /5 Thing 1: This was the sickest Ive ever been in my entire life. They refused to treat my pain, had trouble with my IV and BLAMED me for them not being able to start it. My arm is torn up and they ripped the IV cover off of my skin at the end and damaged my skin even further on the one IV they got started. I didnt even get fluids because the IV was so messed up, they couldnt keep it working. I was vomiting violently and in severe pain and they treated me really poorly throughout my entire visit. It sucks to be sick and its even worse to be treated poorly when you are desperate for help and miserable feeling. My nurse was trying to connect with me, but it felt really forced and I was really upset that she cast me in a light of being a difficult patient to cover her inability to start my IV. The care was just atrocious. They got blood all over me, the floor and the bed and were really condescending. I was too sick to properly advocate for myself. In the end, they couldnt even figure out what was wrong with me, and they made me feel worse mentally and physically. Attaching photos of my failed IV attempts.

5 /5 Tina Black: My visit to the ER was fine. Everyone was very friendly and helpful to my problems. All went smoothly and then they decided to admit me for further testing. I spent the night in the ER because of a lack of beds. The. Following day I got a room in the cardiac care unit. After that I really don’t have to many good things to say so I will leave it at that!!

1 /5 Kiley Wiseman: I drove about an hour just to get there and had to deal with one of the rudest doctors I have ever met. He was rude and made me feel completely invalidated and it seemed like the only thing he cared about was getting me out rather than finding out what was wrong. However the two nurses were very kind and did seem to care. I will not be returning and will stick to dell for the foreseeable future and recommend everyone else do the same.

1 /5 ambitiouspride22: After being there for about 20 mins waiting, I went to the bathroom just so they could call my name and took someone else as first come, first serve, and my symptoms were completely ignored, very upset at this place. Seems that they take little care for veterans...disgusted in the way I was treated.

5 /5 Richard Loftin: I received wonderful care in the Emergency Room. They were quick in identifying my heart condition and responding to it. They worked from 3:30 in the afternoon until 6:00 the next morning to stabilize my heart rate and blood pressure. I was confident in their ability to return my heart to a table condition. I have to compliment two wonderful nurses who took care of me. Taylor and Jessica constantly showed me their care and concern. They also demontrated their knowledge and training and that assurred me that I was in great hands. I hope that I am always so fortunate to have such fantistic nurses care for me. They have set a very high standard for others to match.