Ascension Seton Northwest Hospital - Austin (TX)

5 /5 Christine Telch: During my stay, I had the best of care. I really would like to give so much recognition to Eva (one of my nurses). She went over and above to make sure I was seen by the doctor in a timely manner, and when I needed a CT scan she cot it set up as quickly as possible. She is by far the most wonderful nurses I have ever had. You guys are so blessed to have her. She truly cares about her patients, and really made my stay so much better!!!! Also, Dr. Seiler was a very thorough doctor. He gave me all the information I needed, answered all of my questions, and was very patient which I appreciated so very much. He is a fantastic doctor!

1 /5 Trujillo Felix (My Realtor Felix): THEY DONT KNOW WHAT IT IS!!! The doctors told my girlfriend that they dont know what it is and dont know what to recommend. We asked 3 (three) times for an Ultrasound, but the three times they said it was/is unnecessary. "Is the customer never right"??? Been here 5 hours today, in emergency, waiting on x-rays. Docs. seem unmotivated to help. And they have a wait time expectancy on the walls. No bed, just Uncomfortable sofa chairs. No food and No coffee for the long-long wait. Lacks in service. Restrooms dirty. Docs/nurses chatting it up across the rooms. Playing Rap music We waited and just left. They never gave us any information or medications and just wanted my wife to take Tylenol. Tylenol! Wow. Wow. Wow. I thought docs swore an oath to take care of humans out of integrity not for the insurance money.

5 /5 sheen: Im going to give them 5 stars for their staff, nurses and doctors. Although the wait time was quite long and there was only ONE doctor (which I attribute to ascension Seton not the individuals) I have to say they did great. The staff were helpful, Dr. Cahill (spelling may be wrong) was very patient and helpful and the nurses, especially Abigail, was a ray of sunshine on a cloud day.

5 /5 Susan Gantt: Best doctors, nurses, clinical assistants, housekeeping, and food service people you will ever find. They all care and go above and beyond to help. Making extra calls on your behalf, letting you know you are important to them, bringing things you might need before you ask, suggesting foods you might like, and the grace and joy they all display while doing their jobs. I dont have the space to share the amazing acts of kindness that occurred during my stay, but I couldnt leave without writing them down for the hospital before I left. An amazing experience I will never forget!