Spanks Automotive - San Marcos (TX)

Savannah R I would like to express my gratitude for the exceptional service I received at the shop recommended by my neighborhood. The customer service truly stands out. I had the pleasure of speaking with Scott several times today, and he was genuinely helpful. Despite the shop being busy, he managed to accommodate me and address several issues with my car. What impressed me most was the thorough inspection I received. Scott took the time to explain the necessary repairs, ensuring I felt informed rather than pressured. It was clear that the team prioritizes my best interests and my vehicles safety. I also appreciated receiving photographs of my car, detailing its condition and the recommended fixes. Finding an auto shop that goes above and beyond is rare, and I am grateful for the integrity and reliability demonstrated by this team. I wholeheartedly recommend their services and will certainly return in the future. My Toyota has been a cherished part of my family since I was seven years old, and knowing it is in good hands with such trustworthy professionals gives me great peace of mind. Thank you for your outstanding service!

Amanda Thompson They came out the day I called for my daughter. Helped change the alternator and battery for her that day! They were great!!

Ed Price Excellent experience with this auto body shop. My sons car was damaged and Mike and his guys fixed it. It was almost like new when it was done. Highly recommended. Call Mike for an estimate if you need any work done.

Kevin Waldren Zak and his office staff are absolutely wonderful to work with. They offer fair pricing and have consistently provided timely and thorough repairs for both my vehicles. In this day and age, its reassuring to know that you can depend on such exceptional vehicle service.

Ray Flores Took my sons vehicle to Reliable and felt really good about them! We originally had some work done at Sun Auto, but there was a slight, minor issue. Sun Auto has a 2 year, 24K warranty. We found that Reliable Automotive was in the Sun Auto family that would honor the warranty. Reliable were able to diagnose the issue in a couple of hours and were finished with the work in 3. They also have a shuttle service. Highly recommend. Very professional and trustworthy.

S N J I had such a wonderful experience with Mission Auto that I just had to share. I brought in my Jeep Compass thinking the worst—that I needed a new transmission. I was honestly dreading the cost and the hassle. But Richard, the owner, quickly put my mind at ease. He’s incredibly sweet and genuinely jolly, which made the whole experience less stressful from the start. After taking a thorough look, Richard discovered that it wasn’t the transmission at all. It was just a bad battery. I was so relieved. What really stood out to me was his honesty. He could have easily taken advantage of the situation, but instead he was upfront, didn’t try to upsell me on anything I didn’t need, and charged a fair price. It’s rare to find someone in auto repair who’s both deeply knowledgeable and truly kind. Richard and Mission Auto have earned my trust completely, and I’ll definitely be back for any future work. Highly recommend!

Gregrye Had a freak occurrence happen while visiting San Marcos. It was something that wouldve shut down our whole stay. Got in touch with these guys and after they returned from lunch, they got us right in and right out and went above and beyond to make us better and more importantly safe. Absolute fair price as well! Fast, friendly and fair.....cant ask for much else. Not from here so it is hard for me to give them my repeat business but if I was Id come back for sure! Hope yall dont have issues like we had but go see em if you do!!

griffin rogers Well, my most exciting part about owning a vehicle…it’s gonna need service. I live in San Antonio, driving North, my car dies in San Marcos. She (my car) goes to Frank’s. From the first call to my last call, I was treated as if I lived around the corner. Chris was the gentleman that helped me get signed in…he told me, to head back to SA, he would get the team on the truck and get an estimate out, asap. The continued invest on my vehicle was important. The simple fact that they were honest, they had it broken down, per my budget and asked what did I want them to do. Honesty, friendly and understanding is all we could ask as customers…AND a running car. FRANK’S will take care of the issues & the high tech service we all want, with the small town Texas service. Not sure you will find it anywhere else. Thank you!

podbaydor Clean. Very friendly staff. Very thorough, very honest. Very helpful. They had a crucifix up with four crosses on it. Who was the fourth? JCs friend, Randall?