Norvins Auto Repair - Killeen (TX)

Ruben Hernandez I live out of town. And I’m moving to Killeen. I paid for all my parts on my Audi that needed to get done when I came back into town. They were ready for my vehicle.. I just called L&H and said I was on my way to town. They said bring it in the next day., they worked on my car and not only did they do the maintenance on it. They also let me know that it had a leak and they would be happy to work on it for me to just let them know.. see the thing is I knew there was a leak in it already so this wasn’t someone who made a leak happen in my Audi I knew there was a coolant leak so the fact that they not only did the maintenance on my vehicle but found something wrong with it and reported it to me says a lot about the shop…. They actually care about the customers., and they care about business. The atmosphere is amazing when you go there you treated me like family. If you have to wait on your vehicle, right next-door to them and s a food truck park. When I went to pick up my vehicle, I ate some amazing wings also. I recommend them to anybody whether you need an oil change or extensive work done on your vehicle….. the mechanics know how to work on Audi’s that should tell you everything you need to know. And above all GREAT CUSTOMER SERVICE

R - HENRY Kenny is the real MVM

Michelle Olson It was great. I got an appointment first thing which helped turn a bad situation into a not so bad situation. Jesse was very knowledgeable and friendly. Diagnosed the problem, got the part and fix my truck. I would recommend them and will use them again.

Lisandra Morales Ive been going to this shop for nearly 10 years, and I can honestly say its the only place I trust completely. That level of trust means a lot to me, and I truly appreciate having a shop like this. The prices are reasonable, and they consistently go above and beyond to ensure customer satisfaction. The customer service is phenomenal—Michelle, in particular, always blows me away. I dont know how she does it, but she remembers my name, my vehicles, and even my warranties every time I visit. It’s rare to find a mechanic shop with such genuine care and professionalism. Highly recommend!

Theda Black I Am very pleased with the service rendered on the replacement of my side view mirror, John did excellent job. Very polite & courteous service. Also was Fast through,I would strongly recommend them. MZ. Tea

Jeremy G This was the first time I have been there due to being from Florida. We needed an oil change and our entertainment center acted up as I was driving there. No appointment was needed. Alberto greeted me and explained how everything works. They even checked out my entertainment center and got it working before I left. Having never been there before, Alberto walked me around the entire service center explaining why they moved to this location, how everything was set up for a more efficient working environment, and showed me all of the lounges for the customers. Alberto was professional, polite and never hesitated to answer any questions I had. I would recommend them to everyone. If I am ever back in this area and I need my truck worked on, I know I can come back to ServiceMax and be taken care of.

Victor Castillo High-quality work at a fair price; a mechanic arrived at my doorstep in under 20 minutes. They are veteran-friendly.

Daryl Head Always great service and satisfaction at Caruthers! Donnie is an exceptional worker! The last tires they recommended and put on my truck lasted over 94,000 miles. I travel the country and this place literally has the best prices for quality tires I’ve found. Happy customer and definitely a loyal customer! Also, Beefy is great company while you wait.

soss kim I recently had my brake pads and rotors replaced on my dodge grand caravan at A-plus automotive and Im thoroughly impressed with the service! The team was professional, courteous, and knowledgeable. They took the time to explain the work that needed to be done and provided me with options for different quality levels of parts. The work was completed quickly and efficiently, and the price was very competitive. But what really stood out was the attention to detail and the care they took to ensure everything was just right. They even showed me the old parts and explained what had caused the wear, which helped me understand the importance of regular maintenance. My car now stops smoothly and quietly, and I feel much safer on the road. I highly recommend A-plus for anyone needing brake work or any other auto repair. Five stars and a big thumbs up from this satisfied customer!