Medical City Alliance - Fort Worth (TX)

5 /5 Michael Serrano: I took my daughter to emergency room at Medical City Alliance right after she was involved in an accident on I-35 NB. After signing her in at the emergency rooms front desk, within 5min she was being seen, then taken to another area and prepped for ct scan, right after that X-rays were done and blood was drawn. Waited a bit for results, results came back clear and we were done. Thanks for the quick service and making my daughter feel comfortable.

5 /5 Bao Luu: I was brought to this facility due to a heart attack. This medical team saved my life. I would like to express my appreciation to services I received during my stay. Everyone is so friendly and professional. Especially, the two nurses in ICU, Eva on day shift and other lady on night shift. They went way extra miles to provide me the best care I’ve ever had. Thank you, Medical City Alliance team.

1 /5 S R: ER was the worst experience. 5hrs without ever seeing a doctor or actually being offered anything for the pain and swelling in my knees, not even ice! When I finally saw a doctor, he was dismissive and seemed to laugh at the idea that my gluten issue could have anything to do with my bilaterally swollen knees I had to hobble in on. Then "Nurse I" was so rude. I asked for my discharge papers and she told me I was being rude and had been rude to the doctor, which I was not but explained I have to advocate for myself. Advocating for your own health is not being rude. I shouldnt be denied any care because a doctors only solution offered is something Ive already tried or would jeopardize my current health priority and directions from my doctor. If that in their opinion is rude, then they in my opinion are stupid.

5 /5 L Karen “My Two Cents”: Over the past four months, first my husband, and now I have needed urgent intervention for health care. In both of our cases we knew we would need diagnostic testing beyond what an urgent care clinic could provide. We chose Medical City Alliance and received exceptional care on both occasions. It’s always the staff that make or break an experience and we found the staff in every department to be good natured and attentive to details. The department is very busy, but functions incredibly efficiently and we were kept informed of our status all along the way. An ER visit is always going to be time-consuming and filled with anxiety. The staff here work well together managing the care and expectations of their patients.

1 /5 Glenna Schumann: DO NOT TAKE ANYONE YOU LOVE OR YOURSELF HERE UNLESS YOU WANT TO DIE!!! They neglect you, lie to you, give medications not needed and that interact with one another, starve you, and then refuse to transfer you so they dont get caught being so negligent. So many of their staff needs to be fired. Most of the staff wont listen to you. They will try to transfer you out if your insurance isnt good enough but the minute they mess up, then they absolutely WONT let you transfer to another facility. The doctors and surgeons will lie to you, do unnecessary procedures on you, the nurses dont know what medications to not give with one another or give you meds you dont need, respiratory dept will refuse to give a COPD patients breathing treatments but in turn for them oxygen toxicity and collapse your lung with aggressive bi-pap breathing machines. The list goes on but if I can post pics with this review, Ill prove some of the things Im saying on here. I will never go to this hospital and Ill try everything I can to stop others from going to this hospital. My mom was in very good shape for her age and went for stomach cramps and came out in a body bag 6 weeks later from a botched surgery that all came apart a couple days later with her guts literally falling out of her body. Just to put her back under and did the whole thing again and did the mesh they told me they were going to do the first time. I dont want a payout for their neglect and medical malpractice they put my mother through, but the staff needs to be fired or shut the whole facility down if thats the quality of staff they keep on the payroll. They should be ashamed of themselves for the lack of knowledge, care, and concern they exhibit.