Cook Childrens Medical Center - Fort Worth (TX)

K Came in due to pneumonia and the staff and everyone has been so nice and accommodating to me. I truly feel like I’m in good hands especially as a young Muslim women who never usually has to go to the hospital. They were quick and attentive given I came into the ER gasping for air and they treated me right away. Everyone has been so nice and explains everything to me in a way that I can understand. They even were very nice to my daughter and my husband when they come to visit me. If I ever have issues again while I’m living near Arlington I will definitely be back.

Jennifer Finch Clean facility but, so slow!

Darius Evans My name is Darius, and I have been a patient at the Fort Worth location since the evening of Friday, February 14, 2025. My admission was prompted by a fall that occurred the previous Monday, leaving me in need of rehabilitation to regain my ability to walk. Faced with the daunting prospect of therapy, I felt anxious about finding a facility that would provide a supportive and reassuring environment. After exploring my options, I was given the opportunity to transfer to Texas Rehabilitation of Fort Worth. When I arrived, it was late in the evening, and most of the staff had already finished for the day, creating a quiet atmosphere that added to my anxiety. However, as soon as I met Shelia, the nurse assigned to me for the night, I felt a sense of relief. What truly stood out, though, was Angel, the patient care technician who was responsible for my care that night. From the moment I rolled through the doors, Angel exuded warmth and compassion that immediately put me at ease. She welcomed me with a genuine, radiant smile that conveyed a sense of comfort. Her friendly and approachable demeanor was far beyond mere professionalism; it felt as if she genuinely cared about my well-being and was invested in my recovery journey. Angel took the time to explain the processes I would undergo and answered my questions with patience and clarity. Her kindness transformed what could have been an overwhelming experience into a welcoming environment. For that, I am profoundly grateful. In those initial moments, I felt a glimmer of hope and reassurance, knowing I was in good hands as I began this challenging journey toward healing and regaining my independence. I would like to take a moment to express my heartfelt appreciation for several staff members who have made my experience here so welcoming, especially considering I have only been here for the weekend so far. My nurses, Shelia, Francis, and Robinson, along with one other nurse whose name escapes me at the moment, have truly impressed me with their professionalism and compassion. Each of them exhibits a remarkable level of dedication to their work and goes above and beyond to ensure that I am comfortable and well taken care of. They are attentive to my needs and have made it a priority to ensure that I never feel neglected. Additionally, I cannot praise the patient care techs, Angel and Lisa, enough. Their support has been outstanding; they check in on me regularly, ensuring I have everything I need and that I am doing okay throughout the day and night. In today’s world, it can be challenging to find individuals who genuinely care for others, but it is clear that Angel and Lisa take immense pride in their responsibilities. Unlike many who are solely focused on financial gain, these staff members exemplify a true passion for their roles and for providing exceptional care to their patients. Their commitment to helping others is a breath of fresh air and does not go unnoticed. I want to express my heartfelt gratitude to the physical therapy and occupational therapy teams. They have been wonderful throughout my recovery, and I appreciate the personalized one-on-one sessions and engaging group activities. The food has pleasantly surprised me; I initially had my doubts, but the meals are fantastic, thanks to the dedicated dietary team. I’m excited for Monday when I’ll meet the rest of this remarkable team. Their commitment to my recovery has made a significant positive impact, and I look forward to continuing this journey with them.

Katey Shelton I went in for an ACL surgery and was so nervous as I have never had surgery before. I just want to say how incredible the nurses are at this hospital, especially nurse Elizabeth. They are all so caring and kind. I never had to ask for anything. Warm blankets were brought to me throughout my stay and they made sure I was taken care of every second before and after my surgery. My doctor Travis frantz is amazing and answered every question I had. I really recommend this hospital, doctors, and nurses. Thank you!

Barbara The doctor, nurses, and staff were all friendly and efficient. They kept me informed regarding my labs, and got me in and out of the ER within a couple of hours. The treatment, compared to other experiences I’ve had, was state of the art. The facility is modern and impeccably clean. Overall, a surprisingly good experience.

Tee Russell Disappointed that everything has to be about money. If you come to your physical and have anything going on that you want to discuss. You have to change to a regular appointment. So basically, you can’t talk about anything else but your physical. Never heard of this. Then if you have tested positive for COVID, they won’t call anything in for you without you doing a virtual appointment which could be scheduled 2-4 days out. What’s the point after 5 days when you should be getting over it. I feel like I can’t get the adequate care without making sure I’m paying an extra dollar first. I would have understood calling something in but also scheduling the appointment but to just say no nothing until then doesn’t seem very empathetic or compassionate for your patients in my opinion.

Mackenzie Hughes I moved to Fort Worth about 3 years ago and needed to find a new doctor and my coworker suggested Dr. Todd Cowan. I haven’t had the best experience with pervious doctors so I wasn’t expecting much and was pretty anxious about the first visit. My first visit was with Meredith, she was and still is amazing!! She really listens when you talk she genuinely cares about what you are saying, she isn’t trying to rush you to get to the next patient or just prescribe you a bunch of medicine that will make you a zombie. You can tell that she genuinely cares and that was the first time I’ve ever felt really heard at a doctors office. And she is like that every time I see her she’s it’s just so kind and has a very calming and caring vibe. 10 out of 10 recommend!! My next visit was with Dr. Todd Cowan, again I was nervous because he’s the top dog in there, hands-down, the best doctor I have ever had. He is so friendly he’s funny, and he also listens and cares about every single one of his patients and he remembers you. that man is busy all the time but he’ll remember who you are and I think that’s pretty amazing. Again 10 out of 10 recommend Recently, I’ve started to see Laura, and Laura is absolutely amazing. She is so cheerful and easy to talk to. Any concerns that you have the will put your mind at ease, any question you have she’s going to have the answer for it, but she explains it in a way that doesn’t make it scary. She’s really made me start thinking about my family medical history and making sure that I am doing the right things to take care of myself and stay healthy and she also remembers everything you talked about last time I know that they have Notes in the system but she remembers little details again, you just feel very heard like someone is listening and cares. She just has a very bright energy when she walks in the room. She’s super easy to talk to, It doesn’t feel like you’re at the doctors. The entire staff from front desk is back office is amazing everyone is so friendly. This is the best experience I’ve ever had at a doctors office. I’ve referred a few friends here and they have had the same experience, and that speaks volumes. I know this is long, but if you’re looking for a doctor that actually cares about you. This is it!! 10 out of 10 across the board!!

Brooke Cordova Emergency visits are just not a fun time, but this hospital makes it bearable for the kids. They were very thorough in their testing and took my concerns for kid very seriously, and they never dismissed any questions or concerns I had. I love that they provide a child specialist who works with the kids to help them understand what is going on. There are always going to be wait times at ERs, and a lot of that depends on the season/time of day. We were fortunate to be seen pretty quickly but even when we were waiting hours for test results, we still felt the staff to be super attentive. I drove 40+ minutes for my child to be seen here and I am glad I mad that decision. These providers care about the kids!

Mirian Baker We are incredibly grateful for the exceptional care we received after our family of four was involved in an accident. Nurse Aaron and Dr. Duffy went above and beyond to ensure we were comfortable, informed, and well taken care of throughout the entire process. Their compassion, professionalism, and dedication made a difficult situation much more manageable. We truly appreciate their kindness and expertise. Thank you for everything!