M. Vince Nail Spa - austin - Austin (TX)

1 /5 Morgan White: I did not enjoy my experience here. I wish I would have just gone to my normal spot. I have an issue with every single nail. I simply wanted a refund for my nails, even though my pedicure wasn’t great either. They refused. I’m not super picky but for their prices I expected more.

5 /5 Atalie Wu: Susan is the best there is! She has been my nail tech for 3 years now and I absolutely adore her! She is so gentle yet detail oriented! She is the best at nail art and truly cares about the health of your nails! She’s so sweet and gives you the most beautiful nails in a timely manner. She listens to what you want and executes every time. She can do any design just from a photo. Her eye for nail art is truly unmatched! I never have to use acrylics anymore because she made recommendations for the health of my nails. My natural nail is incredibly long and strong now. If you want an overall 5 star experience, I highly recommend Susan!! :)

1 /5 Sahiti Kaja: I really wanted to love M Vince Nail Salon because the place itself is gorgeous and in a great area, but the quality of service is seriously disappointing. I’ve given them multiple chances, trying dip, acrylic, Gel-X, and pedicures, but every time, the results have been bad. My nails either break, fall off way too soon, or have uneven shapes. On top of that, they cut my natural nails so short that it was actually painful. Worse yet, they’ve cut me multiple times with the nail drill, and it hurts so badly. There’s no attention to detail or care, and for the prices they charge, I expected way better. And to make it worse, they pressure you into tipping a lot on top of their already high prices. The whole experience just doesn’t match the luxury look of the salon. Definitely not worth it.

1 /5 Robyn McCray: I’m very disappointed. I went in to get a color change on the acrylic that I previously had. When the nail tech got started, I told her I didn’t like the design and critique to her on how to change it. When we were wrapping up, I told her I did not like the design. Tina then proceeded to drill off the design and we headed to the eyebrow wax station. I still paid full price for a service that I didn’t like. As I was checking out, Tina then was very loud talking to the manager or receptionist about our experience. Once again, I paid full price. if there was any ill feelings about the service, it could’ve been expressed after I left instead of in my face. I don’t think anyone pays to get disrespected.