3 /5 chrissy bui: i came here 3 times and i can tell the services by my experiences.
i scheduled an appointment for the first time, got there on time and had to wait about 10 minutes. the manager was polite, and gentle. she prep my nails and another nail tech came by and finished it. i don’t like being pulled by different or multiples nail tech doing my nails. 2 people did my nails and got different nail shape ( they didn’t look balance at all, the one who prep my nail told the other to do the exact nail shape i wanted but still, it didn’t look good overall ).
the second time i came by, i still had to wait ( i booked an appointment thru the phone ) but the nail tech that filled my nails was super nice, it was not a big deal.
the third time, i came with an appointment and had to wait an hour, the manager told me she’ll be back after 10 minutes, i waited longer than that. at this point since the last 2 times i’ve come, i wonder why are they take the appointment while the store did not have enough nail tech to provide the services ( or it was just only me feel that way ). after an hour, the manager said sorry and a nice nail tech came by and do my nails, she offered a discount and apologized. i like the nail tech who did my cateye nails.
i hope this nail bar/ store can improve the schedule time with the customers and really hope that the next time i should not be pulled by differents nail tech doing my nails.