JPS Medical Home Southeast Tarrant - Arlington (TX)

Jessie Russell I love the staff here Ive been going here since I got pregnant with my daughter who is now 15 months old I go here still and she has her wellness checks here every 3 months I love everybody in there.

Janet Zavala Dr. Gavirneni is an AMAZING pediatrician! She is so caring and loving. She takes her time with me (mom) to make sure I am understanding what is going on with my baby, understanding the treatment and understanding overall the situation. She goes above and beyond to make sure my kids get to feeling better and are always healthy! She is an AMAZING doctor and I truly recommend her care!! ♥️

Annie Tran Cook Children’s Medical Center in Fort Worth is absolutely top-notch—five stars all the way. We were there with my son for Flu. Staff was so kind and friendly. Very accommodating to my son’s needs due to his sensory issues. I just wanted to say thank you to RN Kim, Donna, and the pediatrician team who took care of my son ( Emergency Department/4312) please help me to share this message with the nurse and doctor. I truly appreciate it!

Cameron Thompson This complaint is strictly in regards to security officer Dunn. This employee lacks compassion and care in regards to families that have just lost a loved one. Thankful for the nurses and managers to advocate for our family, but Officer Dunn has no concern or regard of the circumstances for families based on his interactions that were completely unnecessary, disrespectful, and does not fulfill the mission and heart of the hospital. I hope that he receives appropriate training to better serve the community otherwise he poses as a deficit to your hospital system.

Michael Serrano I took my daughter to emergency room at Medical City Alliance right after she was involved in an accident on I-35 NB. After signing her in at the emergency rooms front desk, within 5min she was being seen, then taken to another area and prepped for ct scan, right after that X-rays were done and blood was drawn. Waited a bit for results, results came back clear and we were done. Thanks for the quick service and making my daughter feel comfortable.

Brooke Cordova Emergency visits are just not a fun time, but this hospital makes it bearable for the kids. They were very thorough in their testing and took my concerns for kid very seriously, and they never dismissed any questions or concerns I had. I love that they provide a child specialist who works with the kids to help them understand what is going on. There are always going to be wait times at ERs, and a lot of that depends on the season/time of day. We were fortunate to be seen pretty quickly but even when we were waiting hours for test results, we still felt the staff to be super attentive. I drove 40+ minutes for my child to be seen here and I am glad I mad that decision. These providers care about the kids!

Ishi Akuma The staff in the ER were amazing, kind, and hard-working, and professional. They explained every part or my treatment even though they found everything to be normal and had other patients to care for. We need nurses and doctors with the amount dedication and care exhibited by the staff. I saw so many complaints in the reviews about how theyd get better care at Harris Methodist. I know being sick is an awful uncomfortable and scary experience which can make us our worst selves. The nurses handled each situation with care and professionalism. I cant imagine how difficult every aspect of their job is and their service to our community is so important. JPS is a public hospital with public hospital funding. They do the best they can with limited resources and treat everyone even if you dont have insurance. They offer JPS connection to offset costs as well as primary care to people without insurance. Harris Methodist is a private hospital that treat individuals who have insurance so of course they have fancier commodities and shorter wait times. For those who go without, we are so lucky to have Public hospitals like JPS with incredible staff. The only thing you should ever care about when being treated by a doctor is that they do a thorough job when caring for you. JPS does that. 10/10

Ashley Johnson I was an involuntary admit due to a psychosis episode. Let me start off by saying that I’ve worked at hospitals with direct contact with patients (I don’t want to explain more to remain anonymous). I had NEVER treated a patient the way I was treated at this ward. When you’re dealing with a patient under stress and in panic mode, you do not respond with an aggressive tone. You keep your hands visible at all times. Do what you need to do in order to de-escalate the situation. This “hospital”, if it can even be called that, did none of those things. I was billed $500+ btw, and had bruises all over my legs because I was struck

Pamella Michael Dr. Fitzhugh is absolutely amazing. She is concerned and listens and wants the best for her patients. She is the best Dr. I have ever had.