Health Services of North Texas Pediatrics & Family Practice Plano - Plano (TX)

Scott Phillips I was so worried when I went to see Dr. Wierschem I was so scared of with what was going on. He sat down and talked with me about the whole plan and what we were going. He even too the time to get my wife on the phone and talk with her about my situation. Gob Bless him and his Staff

Jenny ODell Today, I want to reflect on my big day!! I had surgery to fix my fracture/dislocation, which is known as a Lisfranc injury, and I can honestly say it was an experience that exceeded all expectations. I had the best care at Texas Health Hospital in Frisco TX, and it was so refreshing to be in a place where patient care is truly prioritized. From the moment I arrived, the experience was top-notch. The personal touches, like my husband having his own concierge, really made a difference and added a sense of calm during an otherwise stressful time. Normally, I’m on the other side of healthcare, providing care for my own patients. I’ve worked in the clinical & surgical setting before, and now, in my current role, I’m still very much involved in the healthcare world. But today, I was the patient. It’s a completely different experience, and it really gave me a new perspective on how important it is for hospitals and staff to treat you like a person, not just a number. As I focus on recovery, I feel incredibly blessed. I’m so grateful for my surgeon, the entire nursing staff, and the beautiful facility that made this experience as smooth as possible. Now, it’s all about taking it easy and unwinding as I recover, but I can’t help but feel so thankful for the care I received. It’s a reminder of how much of a difference compassionate healthcare can make. #lisfrancinjury #surgery #thepatient #texashealthhospital #dallas #frisco #patientsarepeoplenotjustbodies #wetreatyoulikefamily #patientsfirst

K George Fantastic experience. I had zero issues. The nurses were amazing. Made sure I knew exactly what was going to happen before and after my procedure. I was told I owed zero because my insurance covered everything. I have yet to receive a bill. I will update my review if I happen to receive a bill later on. My only minor and I mean minor complaint if I can even call it a complaint, is that anesthesiologist was a bit direct. Not rude but just uninterested in chit chat. It was also 7 in the morning. Im not exactly people person that early either. haha! Overall very happy and felt taken care of. Thank you again to all the nurses. They are the real super stars.

Zach Washam Yesterday, my wife had surgery to repair a torn Achilles tendon. She had never had surgery before and was nervous. Our flawless experience at this center made a difficult day much better than it could have been. The staff was excellent (Marsha did a great job of welcoming us; Sarah took good care of us after the surgery was over). Processes were well-designed, transitions were smooth, communication was clear, and care was warm and sincere. We appreciated the prayer card in our take-home information packet. Overall, we received wonderful support in a time of need. Thank you all for your good work.

Randall Manring Great experience for me. My doctor recommended some basic scan and testing as part of my annual physical. I walked in the front doors and greeted almost immediately at the check in desk. Very brief check in experience and walked to the radiology waiting room. I was actually called back a few minutes before my 9am appointment. Lab tech was very nice and helpful and I was done and out in less than 20 minutes. Very impressed. Two thumbs up!

LaTosha Adams I was nervous going to the ER on a Friday night but I was taken back to triage, vitals taken and placed in a room all within 20 minutes. My ER nurse Alexis was attentive, professional and provided excellent care. The imaging technician Ashley was also amazing. I was in the ER a little over an hour and was admitted to a regular room where the exemplary service continued.

Suzette Holmes He was a delight, I felt like he listened to me and cared for my health and treatment plan. Very personable. The atmosphere is the office was calming and comfortable.

Thomas Ledford Not enough stars to rate my care from nurses Iris and Mary they were awesome I recently had a hip replacement surgery, and I was fortunate to have Iris and Mary as my recovery nurses. From the moment I woke up, they provided exceptional care, making sure I was comfortable, well-informed, and supported throughout my recovery. Iris was incredibly kind and attentive, always checking in to ensure my pain was managed and that I had everything I needed. Her warm demeanor and genuine compassion made a world of difference during those crucial first hours. Mary was equally wonderful, bringing both professionalism and kindness to every interaction. She took the time to answer my questions, encouraged me through my first steps, and reassured me when I felt uncertain. Together, Iris and Mary made my recovery experience as smooth and positive as possible. Their dedication, patience, and empathy truly set them apart. I cant thank them enough for their incredible care, and I highly recommend them to anyone in need of outstanding nursing support!

Jessica Huynh My experience at children’s plano was immaculate. I took my daughter in after i noticed she was having a hard time breathing. Everyone was so quick with us and made sure we understood everything that was going on. We ended up needing to stay the night & every. single. doctor. and. nurse. we had were over the top, they made me feel so comfortable and did a wonderful job. I will never forget my experience here. It was truly a nightmare seeing my daughter in the condition she was, but the doctors and nurses made sure she was going to be just fine! Thank you children’s Plano for helping my baby girl and making our stay comfortable.