2 /5 Pamela Lingenfelter: Two stars is only justified because of the front office personnel. They were professional and courteous. However, my graciousness ends there. I took my vehicle in On July 21, 2017 to have a SRT hood fitted and painted. They returned my vehicle on the 28th of July. I keep it for the weekend and returned it that following Monday. The gaps and lines were off, the sprayer nozzles were popping out, edges were not painted, runs in the paint and it was apparently not block sanded. I explained my concerns and even offer to pay another $250 to ensure proper completion of the hood on top of the $500. I left it with them on July 31st with a list of items I wanted fixed and even the manufacturers painting recommendations . A couple weeks later I return to pick up my vehicle. To my dismay I immediately noticed several issues. I paid for blended fenders but there was again runs in the paint. The spray nozzles were still not seated correctly and pop out with vibration. In addition, an epoxy like substance was on the roof of the vehicle, the paint was flaking off in a couple locations. and area near the intake was bubbled up, a 4 inch long split in the filler was clearly visible, the gap on the passenger side was 1/4 to 3/8 of an inch, the hood sat to high. While they said "if your not happy with anything please lets us take care of it now", I was not about to leave my vehicle there for another month. If they were not able to complete the task within 3 weeks and 2 attempts I was not ready for a continuous cycle of substandard work. When I got in my vehicle a couple of my preset radio channels had been changed. Also, it was apparent the windows were down because dust was everywhere. Hand prints were on the steering wheel and door panel. My engine compartment is dressed up. Once returned the engine compartment with covered in a fine white powder. Pictures have been provided for reference.
